BMW of Henderson

Mr. Kylie at desert BMW, my service agent, is incredible. He is outstanding. I am so pleased with the attention he give to me as a customer. Thank you, Kylie! incredible. He is outstanding. I am so pleased with the attention he give to me as a customer. Thank you, Kylie! More

Amazing experience: I went into BMW Of Henderson for an oil change and in the process of speaking to Gregory, I mentioned that my family and I were taking my son on a road trip to celebrate his 2nd birthda oil change and in the process of speaking to Gregory, I mentioned that my family and I were taking my son on a road trip to celebrate his 2nd birthday. Gregory not only ensured that the oil change was completed. Unbeknownst to me, he had the spark plug service done, brake fluid changed, air filter element changed, and the tires inspected and properly inflated. All of this done under warranty while waiting roughly 3hrs. Gregory's knowledge and attention to detail, were paramount to me not having to pay anything out of pocket for the services rendered. I commend you for employing such an engaging and positive individual, he is truly an asset to your organization. More

Excellent and knowledgeable service when you need it. Hats off to Albert who knows his customers and their BMW cars. Hats off to Albert who knows his customers and their BMW cars. More

Positive engagement experience on May 30, 2025 with BMW of Henderson. Non-scheduled maintenance required due to Brake Pad Maintenance Warning Light. Also the Servicing Department performed required 2015 X1 of Henderson. Non-scheduled maintenance required due to Brake Pad Maintenance Warning Light. Also the Servicing Department performed required 2015 X1 recall issue regarding "Coolant Pump Electrical Connector Retrofit. More

We just bought our 3rd BMW from Feri at BMW Henderson. Feri is the best! She is very personable, knowledgeable, great communication and listens to her customers. Feri is the best! She is very personable, knowledgeable, great communication and listens to her customers. More

BMW of Hendeson is "best in class". The entire staff is friendly and helpful. The sales process is efficient and transparent. I worked with Jagger Fagundes, a gentleman who is pleasant The entire staff is friendly and helpful. The sales process is efficient and transparent. I worked with Jagger Fagundes, a gentleman who is pleasant and very knowledgeable about BMW's product line and technology. Within a hour and a half after meeting Jagger, we found an X5 with the options I wanted, went for a test drive, and agreed on a price. The X5 was detailed and brought to the new car delivery area where, Yari, the BMW Genius spent thirty minutes with me explaining the technology available in the X5. The entire staff is outstanding and after driving the X5 for a few days, it's exceeding my expectations. Having purchased numerous Mercedes, BMW, and Lexus products during the past thirty years I have no reservations in saying that BMW of Henderson provided the best sales service I have ever experienced. More

It’s a nice environment with coffee while you wait. Communication with the service team could be better. Overall, it’s pretty decent. Communication with the service team could be better. Overall, it’s pretty decent. More

Friendly clean environment. Very helpful and knowledgeable of BMW. Waited all day until I was able to get a loaner vehicle. Very helpful and knowledgeable of BMW. Waited all day until I was able to get a loaner vehicle. More

The guys got me in and out. I came in with the car in mind and left with exact car. They were friendly and weren’t pushy. I enjoyed my purchase and my time spent with them. I wo I came in with the car in mind and left with exact car. They were friendly and weren’t pushy. I enjoyed my purchase and my time spent with them. I would recommend 10/10. More