BMW of Henderson

We just bought our 3rd BMW from Feri at BMW Henderson. Feri is the best! She is very personable, knowledgeable, great communication and listens to her customers. Feri is the best! She is very personable, knowledgeable, great communication and listens to her customers. More

BMW of Hendeson is "best in class". The entire staff is friendly and helpful. The sales process is efficient and transparent. I worked with Jagger Fagundes, a gentleman who is pleasant The entire staff is friendly and helpful. The sales process is efficient and transparent. I worked with Jagger Fagundes, a gentleman who is pleasant and very knowledgeable about BMW's product line and technology. Within a hour and a half after meeting Jagger, we found an X5 with the options I wanted, went for a test drive, and agreed on a price. The X5 was detailed and brought to the new car delivery area where, Yari, the BMW Genius spent thirty minutes with me explaining the technology available in the X5. The entire staff is outstanding and after driving the X5 for a few days, it's exceeding my expectations. Having purchased numerous Mercedes, BMW, and Lexus products during the past thirty years I have no reservations in saying that BMW of Henderson provided the best sales service I have ever experienced. More

It’s a nice environment with coffee while you wait. Communication with the service team could be better. Overall, it’s pretty decent. Communication with the service team could be better. Overall, it’s pretty decent. More

Friendly clean environment. Very helpful and knowledgeable of BMW. Waited all day until I was able to get a loaner vehicle. Very helpful and knowledgeable of BMW. Waited all day until I was able to get a loaner vehicle. More

The guys got me in and out. I came in with the car in mind and left with exact car. They were friendly and weren’t pushy. I enjoyed my purchase and my time spent with them. I wo I came in with the car in mind and left with exact car. They were friendly and weren’t pushy. I enjoyed my purchase and my time spent with them. I would recommend 10/10. More

I had a blowout on the freeway and was towed to the BMW Of Henderson Service department where my Service Advisor, Gregory Mercer took care of the issue quickly and efficiently. I was back on the road as qu Of Henderson Service department where my Service Advisor, Gregory Mercer took care of the issue quickly and efficiently. I was back on the road as quickly as possible. I really appreciate everything they did for me. More

They are honest with the repair price and they deliver the repaired vehicle on time. I recently sold a vehicle that was repaired by BMW of Henderson and because of the service records I was able to sel the repaired vehicle on time. I recently sold a vehicle that was repaired by BMW of Henderson and because of the service records I was able to sell the car for more. More

Thorough and professional. The total experience made my purchase worthwhile and memorable from start to finish. The total experience made my purchase worthwhile and memorable from start to finish. More

Been going to BMW Henderson for many years. The service department is excellent and very knowledgeable. The service department is excellent and very knowledgeable. More

Do not purchase a vehicle from this dealership online! !! Run, don't walk away. There are too many other choices. They are non-responsive after they get your deposit. Justin, the finance manager, wa !! Run, don't walk away. There are too many other choices. They are non-responsive after they get your deposit. Justin, the finance manager, was cordial until he found out I had my own financing and then he lost complete interest. Jonathan, the GM, will send you a nice intro email, but then will disappear if any issue comes up. Good luck getting a return phone call. My purchase took over 30 days and I had to email or call every step of the way to get done and find out what was happening. Every step! Their responses were curt and borderline sarcastic. Now my temp tag expired two days ago and I still don't have the title in hand to get plates. Overall, a horrendous experience for the purchase of a $70k vehicle! More