BMW of Henderson

My service advisor was very thorough and made my visit a successful one. I brought the car in for diagnosis and was remedied and fixed in no time. Thank you! My car is back on the road for another road trip successful one. I brought the car in for diagnosis and was remedied and fixed in no time. Thank you! My car is back on the road for another road trip! More

I cannot say enough wonderful things about Julia Zagajeski, my service advisor at BMW of Henderson. I recently had a complicated repair involving my extended warranty company, and what should hav Zagajeski, my service advisor at BMW of Henderson. I recently had a complicated repair involving my extended warranty company, and what should have been a relatively straightforward claim turned into an extremely stressful and lengthy process. Throughout it all, Julia was exceptional. I also want to praise others , technicians etc who were involved in obtaining the authorization for the repairs. She stayed on top of the warranty company, made numerous calls, challenged information that did not make sense, kept me informed, and most importantly, advocated for me as her customer. There were times when I was ready to give up out of sheer frustration, but Julia continued working on my behalf until the repair was finally authorized. What impressed me most was that Julia genuinely cared about what I was going through. She was professional, responsive, compassionate and persistent. I never felt like I was simply another repair order on her desk. BMW of Henderson is very fortunate to have someone like Julia representing its service department. Excellent customer service is easy when everything goes smoothly; the true measure of service is how someone responds when things become difficult. Julia went above and beyond for me when I needed it most. I am extremely grateful for everything she did and would recommend her without hesitation. Thank you Dr. Roselyn Tomasulo More

I had a very pleasant experience at Henderson BMW. My wife and I showed up at the dealership to look at a vehicle that was advertised on their website. Rashad Watson greeted us professionally and loca My wife and I showed up at the dealership to look at a vehicle that was advertised on their website. Rashad Watson greeted us professionally and located the car we wanted to see. We ended up returning to the dealership the following day to make the purchase. We will definitely do business with Henderson BMW again in the future. More

Excellent Experience — Highly Recommend! What an excellent dealership to work with! Devon was an amazing salesperson from start to finish. He listened to exactly what I wanted, got me the What an excellent dealership to work with! Devon was an amazing salesperson from start to finish. He listened to exactly what I wanted, got me the price I was looking for, and there was absolutely no haggling or pressure. The entire process was easy, straightforward, and actually enjoyable. My new car is absolutely gorgeous, and the dealership itself was beautiful and very welcoming. I drove 3 hours specifically to purchase my car from them, and I would do it again! If you're looking for a great car-buying experience with someone who will listen to you and make the process easy, ask for Devon. I highly recommend him and this dealership! ⭐⭐⭐⭐⭐ More

Very friendly people there my advisor is always willing to help me in my car needs to help me in my car needs More

very good experience Feri Fereidouni was excellent as always. We have worked with Feri for 10 years always. We have worked with Feri for 10 years More

Excellent service, always have a great experience when coming to this dealer, will be back again coming to this dealer, will be back again More

Always a nice experience to bring my car in for service. Everyone is very courteous Everyone is very courteous More

Derek Rudolph was great to work with and made the buying and trade in process easy and pain free. and trade in process easy and pain free. More

It was a pleasure to walk into bmw in Henderson and feel welcomed and placed in the best hands welcomed and placed in the best hands More