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BMW of Henderson
Henderson, NV
790 Reviews
As one of the largest BMW dealerships in Nevada, BMW of Henderson is the best source for all new or used BMW models. Located just southeast of Vegas in Henderson, our showroom can be found at the Valley Automall. With an expansive inventory of both new and used BMW vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Henderson to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 790 reviews
June 13, 2026
We love coming to BMW of Henderson. Victor is always on top of taking care of all of our service needs. He is a great communicator, he makes things easy and always has a loaner for us s Victor is always on top of taking care of all of our service needs. He is a great communicator, he makes things easy and always has a loaner for us since we have to travel out of town to bring our X6 in. Any time I have an issue with Pearl (our X6) Victor goes above and beyond to help us with the best options to get her back on the road. You can not go wrong trusting BMW of Henderson and Victor! More
by TrblMkr
Employees Worked With
Victor
June 09, 2026
I was having trouble with my car's electrical and needed a new battery so I walked into Henderson BMW and talked to Albert Fontone, very nice guy and very friendly, such a great guy that he arranged to have a new battery so I walked into Henderson BMW and talked to Albert Fontone, very nice guy and very friendly, such a great guy that he arranged to have the battery installed right then without an appointment and had my car ready in no time. Thank you. More
by Maulo
Employees Worked With
Albert Fontone
June 05, 2026
I will start by saying the salesperson Robert Crampton deserves 5 stars, the rest of the experience deserves the absolute minimum allowable. When I go to a dealership I expect to be upsold, deal with push deserves 5 stars, the rest of the experience deserves the absolute minimum allowable. When I go to a dealership I expect to be upsold, deal with pushy sales people, etc, that is just part of the experience. I do not expect to be blatantly LIED to and then treated rudely and LIED to some more. I had a very unpleasant experience with Justin the finance person two years ago, and I was even further disgusted by my experience today. I understand it is Justin's goal to sell maintenance plans, he probably gets an incentive or a gold star, but blatantly LYING to customers crosses a line. He told me that in order to keep the "free" CPO Warranty that came with the vehicle I was purchasing I was required to get ALL maintenance including oil changes at a BMW Service Center. As someone who has owned BMWs for 20 years, this didn't sound right to me so I questioned it and he confirmed it was a requirement then shoved a piece of paper at me showing me it would cost some insane amount of money to do the maintenance on my car, but I could pay for some plan and get a great value. My husband, who currently owns 4 BMWs, asked again about the requirement to keep the CPO and Justin replied "100% all maintenance needs to be done at a BMW service center". At this point I said I didn't care the CPO isn't what it used to be and I'm not paying for one of these plans because we do our own maintenance. Then he looks at his computer and tells me he can see that I recently paid $600 for an oil change on a MINI at the MINI dealership . . . false. I had to pay $600 for a transmission fluid change because I don't have the computer software to reset the dual clutch transmission program. I'm not sure how service I had done on a non-BMW at a different dealership is his business. While explaining that I do not want any of these plans I googled the CPO Warranty and BMW DOES NOT require all maintenance to be done at their shop. There is actually a federal law that prevents companies from requiring that as a term of the warranty. At this point after being LIED to I was ready to abandon the car had been waiting on for months, not just being LIED to, but spoken to in the most rude, jerkish tone I have ever experienced. I sucked it up and finished the deal. (Which I didn't even want to finance but was incorrectly told initially that they would not accept a personal check). Then when leaving Justin told me some xx about how that car is a great color and I'm lucky because it had just arrived. FALSE AGAIN. I have been watching that car on their website for 4 weeks and pounced after they dropped the price for the 3rd time. It is not only unethical, but likely illegal to lie to people in an effort to get them to purchase plans based on false information. Fraud. I spoke to a manager while there, he confirmed what I was told was a LIE about the CPO Warranty and Maintenance, and said he will talk to Justin. However, someone who can lie repeatedly and so effortlessly will never change their stripes, it is a character flaw and if Henderson BMW keeps this person in this role they support FRAUD. Again, Robert Crampton is amazing and I am sorry he has to work with such a miserably rude and unethical being. More
by bobdole84
Employees Worked With
Robert Crampton
June 04, 2026
BEST PLACE TO BUY AND SERVICE IN HENDERSON/VEGAS. THEY HAVE A TON OF LOANERS, IN AND OUT. We have three BMW'S and love the experience. THEY HAVE A TON OF LOANERS, IN AND OUT. We have three BMW'S and love the experience. More
by jim.chaisson
Employees Worked With
Ian, Matt Bland the manager
May 31, 2026
I couldn't be more pleased with the service at BMW of Henderson. Kyle Hisanaga is passionate about his job and really believes in the product as well as the customers. He genuinely enjoys connecting driv Henderson. Kyle Hisanaga is passionate about his job and really believes in the product as well as the customers. He genuinely enjoys connecting drivers with the cars of their dreams.Thank you SO MUCH!!!! More
by lluna96734
Employees Worked With
Kyle Hisanaga
May 30, 2026
I’m a little torn about this one, I absolutely love AutoNation BMW of Henderson over any other dealership in the state! This time I feel like I got effed over a little bit. I dropped my 2019 i3 off to AutoNation BMW of Henderson over any other dealership in the state! This time I feel like I got effed over a little bit. I dropped my 2019 i3 off to have a screen repair done that was caused by the neglect of the service department (at $0 cost to me), they gave me a $75,000 loaner to flex while they took care of me and I was elated! A 2026 i5 All white with a sunroof and PIRELLI TIRES (Not run flats) BTW! I picked up the car on the 23rd and on the morning of the 27th I caught a flat. I was thinking I’d be fine (All luxury vehicles have RunFlat tires) or so I thought. Long story short I called AAA to get the beauty back to the dealership and I was charged $336 for a tire replacement when I originally had no bill at all. My Service Advisor told me that they were doing me a favor by loaning me the i5 but the overall cost and experience that was had, has my heart torn. More
by i3Audrey
Employees Worked With
Jesus
May 01, 2026
Great service from BMW of HENDERSON. My service advisor JULIA was excellent, very professional and easy to deal with. The vehicle was returned clean and running perfectly. Highly recomme My service advisor JULIA was excellent, very professional and easy to deal with. The vehicle was returned clean and running perfectly. Highly recommend for anyone needing a reliable service. More
by almario_reyesjr
Employees Worked With
Julia
