
BMW of Henderson
Henderson, NV
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Dealership was very clean, staff was friendly and welcoming, Greg was my service advisor and he is awesome. He was very friendly and explained everything that was going on. I will be going back. Very welcoming, Greg was my service advisor and he is awesome. He was very friendly and explained everything that was going on. I will be going back. Very good experience. More
Even though I was a walk in, the dealership was more than happy to service my M3. They found that my drain plug was bad and needed a new one so they ordered it next day delivery. While there was a wait they happy to service my M3. They found that my drain plug was bad and needed a new one so they ordered it next day delivery. While there was a wait they also did my airbag recall for me. The one who helped me was very easy to work with and was very professional while still being fun and outgoing. I am very pleased with my experience. More
Service Advisor able to schedule AC servicing in time for me to make my road trip to California. Received text message from the technician with video of the AC servicing results and overall health of the car me to make my road trip to California. Received text message from the technician with video of the AC servicing results and overall health of the car. Much appreciated for both. More
They advertise cars on their own website and many others too that they don't have. Scammers. They say “In Transit” for months in end. Then they say “On Lot” but car is a customer order yet they advertise p too that they don't have. Scammers. They say “In Transit” for months in end. Then they say “On Lot” but car is a customer order yet they advertise presold cars at cheaper prices and as available for sale. Then the bait and switch and upsell begins. Many salespeople I have worked with have quit over this scam. More
Excellent customer service. Received a video from mechanic on inspection of my 528. Very transparent in showing condition of my car if it needed service or not. Received a video from mechanic on inspection of my 528. Very transparent in showing condition of my car if it needed service or not. More
Everyone was extremely helpful, professional & courteous . They handled the needs of my car in a most expedient manner, to which I am very grateful . . They handled the needs of my car in a most expedient manner, to which I am very grateful . More
Very bad Service in the repair center at this location. I Took my BMW X5 DIESEL to this Location due to a check engine light on, they took 6 hours to diagnose the car, they told me is the intake pipe and I Took my BMW X5 DIESEL to this Location due to a check engine light on, they took 6 hours to diagnose the car, they told me is the intake pipe and need it a new Battery. paid almost $1300.00 and took the car back 2 days later for a new intake pipe. My wife was told to wait a couple hours for the car to get done, 4 hours later she asked, and the guy told her is a few hours and she had to wait more, after 6 hours of waiting time she got the car back and drove off, after 2 minutes of Driving the check engine light came back on. We took the car back and got spare car, 4days later they called me and said is another part needed to be changed, the entire intake manifold. $5000.00 in parts and $3000.00 for labor for the same check engine light and same code. don't take vehicles to this place for repairs, apparently, they don't know what they are doing, they are like any street guys parts changers, but BMW stealership, parts changers are charging too much money to customers. More
Jen was awesome she arranged for transportation to/from my home back to BMW. I wish BMW always provided pickup from home to BMW! Jen kept me up to date on my vehicle service in a timely manner. Even when i my home back to BMW. I wish BMW always provided pickup from home to BMW! Jen kept me up to date on my vehicle service in a timely manner. Even when it needed to stay overnight. More
The staff provided excellent customer service and showed extensive knowledge of their products. They continue to follow up with me to insure I’m satisfied with my purchase. extensive knowledge of their products. They continue to follow up with me to insure I’m satisfied with my purchase. More