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BMW of Henderson

Henderson, NV

4.6
650 Reviews

261 Auto Mall Drive

Henderson, NV

89014

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Showing 650 reviews

March 12, 2024

Service center was a great experience. Kyle answered all questions promptly and made sure I was aware of what was happening with my car. The video inspection walk through with the service More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 14, 2024 -

BMW of Henderson responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 05, 2024

Thank full & GreatFull for the Service Highly wouldn’t Recommend for another Engine ! -Bryan D Wallace More

by CXXXIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BMW OF Henderson
Mar 08, 2024 -

BMW of Henderson responded

Hi, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (702) 570-0278. We look forward to hearing from you.

February 29, 2024

Very outwardly professional but too many dropped xxxxx and miscommunication between staff. Was disappointed that the sales manager did not personally reach out to make apologies and find ways to speed up More

by Alohagirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Casey, James in finance
Mar 03, 2024 -

BMW of Henderson responded

Hi, we are deeply disappointed by your experience at BMW of Henderson. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0278 to discuss what we can do to help.

February 16, 2024

Easiest car purchase ever because of my salesperson Feri. She was efficient and so pleasant to work with. More

by Michellecates4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Feri and Justin
Feb 23, 2024 -

BMW of Henderson responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 15, 2024

I received outstanding service as usual during my recent visit for an oil change at BMW Henderson. More

by jeffa1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
Feb 17, 2024 -

BMW of Henderson responded

Hi Jeffa, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

February 15, 2024

Kyle Hisonaga, the salesman who assisted us with our BMW X3 purchase displayed excellent customer service . More

by vangietupas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Hisinoga,, Casey general manager and Kyle and Anthony the genius guys” and Justine the “money man”
Feb 17, 2024 -

BMW of Henderson responded

Hi Vangie, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

February 04, 2024

Had a great experience buying my 530i with the help of the BMW Henderson team. James Trebus answered all my questions, provided a smooth transaction and got me into my new car without any pressure. I hi More

by Michael V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Trebus
Feb 08, 2024 -

BMW of Henderson responded

Hi Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of BMW of Henderson and we hope to be of service again in the future.

February 02, 2024

Long time service customer, Jacob did a great job getting me in and out. Another good visit to Henderson BMW. More

by bruces30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 03, 2024 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 02, 2024

One of the things that I like for the dealer when I was ready to leave the leader ship I don’t know if it was true or not the general manager approached me to give me a better deal I like that thank you More

by hsanpongo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos peralta
Feb 03, 2024 -

BMW of Henderson responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 31, 2024

I had an amazing experience. Everyone went out of their way to help and make the process easy. I was buying a used car and they treated me like I was buying the most expensive ca More

by Merriweather
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike and Mike
Feb 02, 2024 -

BMW of Henderson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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