BMW of Henderson

I’m a little torn about this one, I absolutely love AutoNation BMW of Henderson over any other dealership in the state! This time I feel like I got effed over a little bit. I dropped my 2019 i3 off to AutoNation BMW of Henderson over any other dealership in the state! This time I feel like I got effed over a little bit. I dropped my 2019 i3 off to have a screen repair done that was caused by the neglect of the service department (at $0 cost to me), they gave me a $75,000 loaner to flex while they took care of me and I was elated! A 2026 i5 All white with a sunroof and PIRELLI TIRES (Not run flats) BTW! I picked up the car on the 23rd and on the morning of the 27th I caught a flat. I was thinking I’d be fine (All luxury vehicles have RunFlat tires) or so I thought. Long story short I called AAA to get the beauty back to the dealership and I was charged $336 for a tire replacement when I originally had no bill at all. My Service Advisor told me that they were doing me a favor by loaning me the i5 but the overall cost and experience that was had, has my heart torn. More

Robert was easy to work with and a straight shooter and it didn't take endless hours less close the deal and drive away! it didn't take endless hours less close the deal and drive away! More

I feel very confident working with the service department at BMW. I get right in and am confident the work will be done right. at BMW. I get right in and am confident the work will be done right. More

Great service from BMW of HENDERSON. My service advisor JULIA was excellent, very professional and easy to deal with. The vehicle was returned clean and running perfectly. Highly recomme My service advisor JULIA was excellent, very professional and easy to deal with. The vehicle was returned clean and running perfectly. Highly recommend for anyone needing a reliable service. More

I highly recommend working with Robert! He took the time to understand exactly what I was looking for and made the entire process painless. He was professional, knowledgeable, and not push He took the time to understand exactly what I was looking for and made the entire process painless. He was professional, knowledgeable, and not pushy at all. even better, he was able to get me out of my Audi lease. If you are looking for a pleasant experience at this dealership, ask for Robert! More

BMW Of Henderson has a top notch service Department and our service Advisor Albert Fantone is very responsive whenever we need something done to our BMW X5. our service Advisor Albert Fantone is very responsive whenever we need something done to our BMW X5. More

Very good service at this dealership. Only issue I have seen is one visit , the expresso machine was out of service. Only issue I have seen is one visit , the expresso machine was out of service. More

Very professional process. The salesman (Ray) went out of his way to make sure I was satisfied. The salesman (Ray) went out of his way to make sure I was satisfied. More

We receive excellent service at BMW of Henderson. Our service advisor Albert Fantone is second to none. He is outstanding and we wouldn’t service our two BMW’s anywhere else. Our service advisor Albert Fantone is second to none. He is outstanding and we wouldn’t service our two BMW’s anywhere else. More

Savanna my service advisor was very polite, quick, and helpful. I would recommend for anyone to come and see her at BMW. helpful. I would recommend for anyone to come and see her at BMW. More