BMW of Henderson

The service was complete and high quality. I was pleased with the follow up and the tech with the follow up and the tech More

I needed to purchase a vehicle and was able to accomplish that here. The customer experience at this dealership was a continuous demonstration of over promising and underdelivering. And the after purchas that here. The customer experience at this dealership was a continuous demonstration of over promising and underdelivering. And the after purchase experience has been abysmal. The experience with the service dept was hassle free, James in finance/warranty was a joy to work with but felt like I was dealing with slippery salesmen saying whatever they could to move a get a signature. While simultaneously falling short on promises left and right. More

Manny was awesome - very friendly, offered solutions and got me out the door as promised - happy to do business with Henderson BMW and will tell our friends! got me out the door as promised - happy to do business with Henderson BMW and will tell our friends! More

Great experience. Daniel Grossardt was professional and very thorough. I’d be happy to work with him again. very thorough. I’d be happy to work with him again. More

People must have been dealing with a different Christian Mandapat than I am. He supposedly ordered a part but I can't confirm it. He wasn't there when I picked up my car because he left early. I have cal Mandapat than I am. He supposedly ordered a part but I can't confirm it. He wasn't there when I picked up my car because he left early. I have called him twice without a return call. I used to work with Chris Fox. I am sorry he is not there any longer. I bought my car at this dealership and will be calling the Service Manager about my parts order and finding a different advisor. More

The people in the dealership are very nice. Quality coming in and out of service is very much depending upon knowing the right person in service who really cares about your car, not just getting the jo coming in and out of service is very much depending upon knowing the right person in service who really cares about your car, not just getting the job done. Unfortunately I believe that the intake professionals are not as thorough as the actual technicians in terms of making sure that everything is completed. More

It's always fast and easy process and every one is respectful and very helpful in this dealership. respectful and very helpful in this dealership. More

Kwasi was very knowledgeable with the product and very professional. He answered all our questions, and kept me informed while the vehicle was being delivered. professional. He answered all our questions, and kept me informed while the vehicle was being delivered. More

Christian Mandapat is very courteous and very service oriented individual. And also the staffs are very friendly. They make you feel at home. I have four of my tires replaced, the only hiccup is that oriented individual. And also the staffs are very friendly. They make you feel at home. I have four of my tires replaced, the only hiccup is that the service person who replaced my tires forgot to reset the Tire Pressure Monitor (TPM). Other than that everything is satisfactory. More

They have excellent customer service every time I have been there! been there! More