Back

BMW of Honolulu

Honolulu, HI

4.7
466 Reviews

777 Kapiolani Blvd

Honolulu, HI

96813

Directions

By Type

Showing 466 reviews

April 05, 2023

I was very impressed with how they handled my vehicle and kept me up to date while doing the process. Justin was very great at communicating! I'm very pleased and look forward for my next service with BMW of More

by Marcocalatrava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Uchida
April 01, 2023

This dealership is always professional, efficient, and friendly. They always keep me updated on the status of my vehicle. More

by Lajes109
Recommend Dealer
Yes
Employees Worked With
Justin Uchida, Tina Sterling
April 01, 2023

I requested a recall fix only. I signed a “Customer’s Waiver of Right 2 a Repair Est.” I x’ed “This specific job only” on the form. Not only did I get a Complete Workup that I s More

by Rachele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept only
March 28, 2023

All he stated was that vehicle did not exist on their lot and that cars.com doesn’t update inventory as fast as they would like… but all in all it was a little disappointing to see a vehicle that you’d be in More

by Derrickyonting
Recommend Dealer
No
Employees Worked With
Mike Castaneda
March 19, 2023

Great service from check in through pickup. Staff was friendly and very customer-service oriented, even if understaffed. More

by LF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Uchida
March 09, 2023

Excellent service agent, outstanding mechanic, outstanding first for this car, which came with some computer problems More

by colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not on list?!
March 04, 2023

Check-in was smooth and quick. Justin was super friendly and communicated what was going to be done and how long my car service was going to take. The shuttle driver, Evan, is a fu More

by Kingpossum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Evan and Alex
February 18, 2023

Bmw of Honolulu provides Great service and good communication. They were Easy to work with. More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvette Simoes
February 18, 2023

I was pleasantly impressed by the girl who did the car loaner. She was very pleasant and explained everything well. As for William Bulosan , he was very courteous and kept me informed of what I needed More

by Mele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bulosan
February 15, 2023

Always above and beyond service and BMW car knowledge by Brett Kami. Also Judy and Gimme and staff! More

by Claire.AREAA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Weissman, Gimme Mendez, Obren Vransevis, Brett Kami
Feb 15, 2023 -

Claire.AREAA responded

Thank you for all your great service throughout the years!

...
11
...