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BMW of Honolulu

Honolulu, HI

4.7
466 Reviews

777 Kapiolani Blvd

Honolulu, HI

96813

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Showing 466 reviews

December 10, 2022

Straightforward answers, recommended the necessary maintenance requirements to keep my vehicle up to date, in accordance to BMW standards More

by DorianM4C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Uchida
December 10, 2022

Took my car in for repairs… the service at BMW Honolulu was outstanding. Justin my service advisor was fantastic. He was instrumental in getting my car ready quickly. BMW had to Fed Ex a part from the main More

by Bill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Uchida
December 06, 2022

One of the better service experience from a car dealer great friendly workers would lease again More

by Laumelvin88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence Ching
November 29, 2022

Excellent experience! ! I highly recommend Sam who was my sales consultant. Very professional and knowledgeable. There was no hassling or pressure just an awesome experienc More

by str8rowdy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samaria Jones
November 24, 2022

Excellent service. Very accommodating when I needed to change time of appointment and helpful getting me home. Really appreciated the vacuuming of interior n car wash! More

by lauriewong888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kainoa
November 19, 2022

Gimi is outstanding in promptness, information, keeping clients informed and courteousness He is the best! Jo More

by jo.frasier808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gimi Mendez
November 12, 2022

My service advisor was great & very helpful. He was able to answer all of my questions & keep me informed throughout the whole process. More

by hawaii628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Ching
November 10, 2022

Very professional, and customer service is great. They also washed my car looks wonderful, Thanks again More

by barbarahon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gimmy, and Patrick
November 02, 2022

It was my 1st Service for my 2022 car, it was the 1st time I’ve waited 8 hrs to be finished. I wasn’t to happy about that. More

by cfusniper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Price
November 01, 2022

The service department needs to learn the meaning of customer service my transaction of 2 tires caused me to go to Lex Brodie’s for installation . I have purchased 8 cars from your dealership but not an More

by Guthrie3rdBuddytoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know but sales was fine
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