BMW of Honolulu

Efficient check in. Kainoa kept me informed through out the day and being able to review and pay the invoice prior to return meant that I was able to pickup my car and Kainoa kept me informed through out the day and being able to review and pay the invoice prior to return meant that I was able to pickup my car and leave with no wait time. This is a significant improvement over past services More

Alerting owner to vehicle maintenance needs much appreciated. Knowledgeable and very efficient maintenance performed, keeping owner timely informed. Loaner vehicle provided. Vehicle serviced in g appreciated. Knowledgeable and very efficient maintenance performed, keeping owner timely informed. Loaner vehicle provided. Vehicle serviced in good time and returned to owner in excellent timeliness. More

Staff was helpful, courteous , answered my questions and accommodated me with a shuttle ride which was important to me because I didn’t have anyone to pick me up. Mid day. accommodated me with a shuttle ride which was important to me because I didn’t have anyone to pick me up. Mid day. More

Excellent and beyond… Brett Kami thank you for all your dedicated services towards my BM dedicated services towards my BM More

My car was fixed but with supplier issues it took a month to replace a radiator hose leaving me without a car for that period of time. I was quoted the cost to repair the car when I dropped it off. However, to replace a radiator hose leaving me without a car for that period of time. I was quoted the cost to repair the car when I dropped it off. However, when it came time to pick up my car after repair the dealership changed the price. I haven’t had that happen before which was extremely disappointing from a BMW dealership. I’ve owned BMWs for 20 years and this is the first time that happened. More

Gave me a loaner while a recall was being done at no cost to me. Free real coffee, good service. to me. Free real coffee, good service. More

Gimme was most pleasant to work with. Service took longer than anticipated and I was given a free 2022 loaner. Cool Everything was taken care of to my satisfaction and the cost was rea Service took longer than anticipated and I was given a free 2022 loaner. Cool Everything was taken care of to my satisfaction and the cost was reasonable. I always drink too much of that tasty coffe. More

Very responsive to our questions And to the options available on automobile. We were very pleased with Tina and highly recommend her service. We were quite pleased with the price and will return to BMW available on automobile. We were very pleased with Tina and highly recommend her service. We were quite pleased with the price and will return to BMW in the future. More

BMW Honolulu is best service group on the island. Their service reps and team are the absolute best folks to work with! Their service reps and team are the absolute best folks to work with! More

Grate service but less ALOHA then before, and no shuttle service only by appointment in advance. service only by appointment in advance. More