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BMW of Honolulu

Honolulu, HI

4.7
466 Reviews

777 Kapiolani Blvd

Honolulu, HI

96813

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Showing 466 reviews

February 10, 2022

Rick was good, they took care of the problem. Very easy and fast. Only issue is with BMW and not the service tech. They changed a tire that needed to be changed. I then went to change the other three More

by Gyoung29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
February 09, 2022

Service Writer Kainoa Morita was very courteous met our request, Upon pick up car was waiting for us to drive home More

by M340i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daquan
February 08, 2022

My service advisor, Rick, was awesome. He helped me with servicing my car in a timely manner and kept me updated with how things were going. My car was completed and cleaned before the estimated time! Mah More

by miahappygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
February 05, 2022

I receive awesome service everytime I need something done and it’s always a quick turnaround!!! More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ
February 03, 2022

Modern and clean facility. Staff are very professional and communicate what’s going on very well. Great experience. More

by Kirkho2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Howard Yoshida, Terrence Ching
February 03, 2022

Wondering if there has been a change in management because this last experience with this dealership was excellent More

by dgil808
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick & Yvette. Yvette was especially helpful
Feb 03, 2022 -

dgil808 responded

Wondering if there has been a change in management because this last experience with this dealership was excellent

February 02, 2022

Working with BMW Honolulu on my new to me 2013 X5 was a very positive and painless experience. Daquan, my sales rep was great to work with and very up front about everything. No hard push for add-ons wh More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daquan wyatt
January 30, 2022

Thank you for great service, excellent customer care. Interaction was efficient and representative took time to explain the process. More

by Ute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
January 29, 2022

BMW far exceeds my expectations. They have respectful employees and provide prompt and thorough service. More

by Girlncurl805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick in Service, Terrence Ching
January 27, 2022

Great team who work with me to get the car and at the price I was comfortable pay g More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Ching
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