BMW of Honolulu

Upon check in I was greeted, and told someone would be with me soon… I was checked in momentarily, then spoke with my advisor Kainoa… My car would be ready tomorrow afternoon, I received a text saying with me soon… I was checked in momentarily, then spoke with my advisor Kainoa… My car would be ready tomorrow afternoon, I received a text saying my car was ready, paid online.. texted I would be there for pick up around 3:45 pm, met with Kainoa signed some papers he then brought my car! Mahalo More

Prompt and courteous during check in. Car finished as promised with text notification. . Reviewed service ticket and made recommendations for follow up visit. Well done. promised with text notification. . Reviewed service ticket and made recommendations for follow up visit. Well done. More

Very good customer service! Everyone was very kind and accommodating when I came in. Thank You BMW Honolulu! accommodating when I came in. Thank You BMW Honolulu! More

BMW Honolulu deserves 5-stars, why?1. Call service BMW Honolulu deserves 5-stars, why? 1. Call service advisor with problems. My problem: Pothole tire damage on my M5. 2. Immediately arranges solu BMW Honolulu deserves 5-stars, why? 1. Call service advisor with problems. My problem: Pothole tire damage on my M5. 2. Immediately arranges solution. 3. I was never inconvenienced, it was about me. 4. Minute to Minute text follow up ( I prefer text updates). DONE! And with a upgrade solution!😘♥️🎈🎈🥰 More

Excellent service on my X3 and great customer service from the Parts Department on advising me on the type of receptacle required for Plug in using 220-240v. I really appreciate the service department go from the Parts Department on advising me on the type of receptacle required for Plug in using 220-240v. I really appreciate the service department going above and beyond by washing and vacuuming my car. Thanks. More

I was contacted by Mike when I was interested in a vehicle. He was east to work with and knew what I was looking for. vehicle. He was east to work with and knew what I was looking for. More

Great customer service! Mahalo to Brett Kami for his knowledge and patience! Mahalo to Isaac Castro for making finance smooth and easy! Comfortable settings to hang out too! knowledge and patience! Mahalo to Isaac Castro for making finance smooth and easy! Comfortable settings to hang out too! More

Service was expedient and precise. Customer service was good. Shuttle should be available now (following CDC guidance similar to services provided by a taxi or Uber). good. Shuttle should be available now (following CDC guidance similar to services provided by a taxi or Uber). More

Terrence is awesome! found exactly what i was looking for, which convinced me to get another BMW. if it wasn’t for Terrence, i would have gotten a Porsche. for, which convinced me to get another BMW. if it wasn’t for Terrence, i would have gotten a Porsche. More

Jacob at BMW Honolulu was great to do business with! Fair pricing and very accommodating to our requests. Will be back for a other BMW when my other lease is up next year. with! Fair pricing and very accommodating to our requests. Will be back for a other BMW when my other lease is up next year. More