BMW of Honolulu

I had a marvelous and enchanting experience at BMW Honolulu because Michael Castaneda made the process to lease another BMW very smooth, pleasant, and friendly. Thank you very much Mickey for helping Honolulu because Michael Castaneda made the process to lease another BMW very smooth, pleasant, and friendly. Thank you very much Mickey for helping me to lease a new BMW that I love and enjoy driving. More

Great experience,great sales staff and help,first time experience better than some other dealerships in the past.Terrence Ching was great very helpful,thank you ! experience better than some other dealerships in the past.Terrence Ching was great very helpful,thank you ! More

It was a pleasure working with our sales person Otto Gibson-Gebauer. Otto was extremely helpful and responsive throughout the entire process. I am very happy with my new X1! Gibson-Gebauer. Otto was extremely helpful and responsive throughout the entire process. I am very happy with my new X1! More

It quick and painless. Car was washed and cleaned. i like the text video and contactless customer support also super simple to make appointment thru ap! like the text video and contactless customer support also super simple to make appointment thru ap! More

When my oil indicator light went on while driving to work, it warned me to top my oil “immediately.” I took it to BMW of Honolulu and, since it was a Monday, there was queue of cars waiting to be servic work, it warned me to top my oil “immediately.” I took it to BMW of Honolulu and, since it was a Monday, there was queue of cars waiting to be serviced so I knew the service department was busy. Despite that, Yvette took me in and I was able to get my car back before the day’s end and without a penny paid. Much is appreciated, and I’m happy to continue with BMW for a long time to come. Keep up the great service! I love it. More

Jacob dust was really patient with us . He took time to answer all our questions. Made sure we were happy with our purchase. There was no pressure answer all our questions. Made sure we were happy with our purchase. There was no pressure More

Everyone was very friendly and helpful..Checked my car in quickly.. Notified problems solved. Washed car ready for pick up.. I was satisfied and recommend anyone quickly.. Notified problems solved. Washed car ready for pick up.. I was satisfied and recommend anyone More

It was my first time buying from BMW Honolulu and my salesman Otto is the best!!! Exceptional customer service.. so good that we ended up buying two BMWs. Obren did the finance part and he was very help salesman Otto is the best!!! Exceptional customer service.. so good that we ended up buying two BMWs. Obren did the finance part and he was very helpful!!! Highly recommend them! More

Salesman mike is easy to approach and deal with. He is very knowledgeable, very professional to talk to and I like the way he treat his customers. BMW customer service is excellent overall. No pressure or very knowledgeable, very professional to talk to and I like the way he treat his customers. BMW customer service is excellent overall. No pressure or anything when you visit them to buy or do a maintenance on your car. I love bmw. More

The service was well done and the employers very competent despite the limitations of the pandemic.I definitely recommend their service and would go back . competent despite the limitations of the pandemic.I definitely recommend their service and would go back . More