BMW of Honolulu

Quick and easy process from check-in to check-out. Also nice to return to a washed/vacuumed car. Costs are a little pricey though. nice to return to a washed/vacuumed car. Costs are a little pricey though. More

Fast service , recommending update of the condition of my car . Good service in dropping me off and picking me up when my car was done for service. Overall have a excellent service , and service advisor John car . Good service in dropping me off and picking me up when my car was done for service. Overall have a excellent service , and service advisor Johnas Ching has an excellent customer service More

Daquan was amazing and gets 5 stars. He also walked me through the entire purchase which put my mind at ease. I would recommend this company to my friends and family. through the entire purchase which put my mind at ease. I would recommend this company to my friends and family. More

Brought a used X3 that was not up to the normal BMS standards in regards to cleanliness; the vehicle was NOT cleaned at all, it was filthy and grimy; and the salesman stated “it is a used car, sold as standards in regards to cleanliness; the vehicle was NOT cleaned at all, it was filthy and grimy; and the salesman stated “it is a used car, sold as is”. Just a small example of the poor attitude displayed during our visit. More

Excellent service advisor and service. They reminded me and provided recall service .they even wash and clean inside and outside of the car. Now I got reminder for next service in 6 months. and provided recall service .they even wash and clean inside and outside of the car. Now I got reminder for next service in 6 months. More

Excellent ! I was told Honolulu BMW had amazing customer service above everyone else. I was a little sceptical but the person who told me this was someone I reall I was told Honolulu BMW had amazing customer service above everyone else. I was a little sceptical but the person who told me this was someone I really respect a lot so I was thinking BMW. He was so right ! I now can repeat what was told to me with confidence... Honolulu BMW has really awesome customer service, and I add with great Aloha ! Thank you and am looking forward to next service. More

Great service...great experience! Always greeted by attentive employees who strive to make my visit a truly pleasant experience. Service department always helpful with explanations of work accomplishe attentive employees who strive to make my visit a truly pleasant experience. Service department always helpful with explanations of work accomplished. More

Gimie provided great service as he always does. He is very professional and does an excellent job. Keeps the customer informed and delivers as promised. very professional and does an excellent job. Keeps the customer informed and delivers as promised. More

The process went smoothly because Otto was on top of every detail and made sure we didn’t waste time just sitting. I was impressed with his customer service and the time spent making sure I was happy. every detail and made sure we didn’t waste time just sitting. I was impressed with his customer service and the time spent making sure I was happy. Excellent experience! I will definitely purchase another vehicle from Otto at BMW of Honolulu. Big Mahalo! Dan Herring More

Alex Yang was very friendly and helpful. He makes you feel very comfortable, which makes him different from other salesperson. I would definitely recommend him to friends and family. feel very comfortable, which makes him different from other salesperson. I would definitely recommend him to friends and family. More