
BMW of Honolulu
Honolulu, HI
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Superior Service The level of customer service is great. You will not leave dissatisfied. I’m particular pleased with their shuttle option and depending on the situati The level of customer service is great. You will not leave dissatisfied. I’m particular pleased with their shuttle option and depending on the situation will provide you with a loaner vehicle to limit any inconvenience you may have while your vehicle is being serviced. I had particularly great experience with an employee by the name of Nathan, always communicated , pleasant and made sure he did all he could to make you comfortable. More
Great sales experience! Jeremy Pang is one of the best sales advisors I have ever dealt with in purchasing my BMW. He came highly recommended by the service department staff. Jeremy Pang is one of the best sales advisors I have ever dealt with in purchasing my BMW. He came highly recommended by the service department staff. He took the time with me to thoroughly explain my options, driver assistance packages, and showed me all the operational aspects of my car. I highly recommend him to customers seeking a pressure free sales experience. More
Best customer service Scott Inskeep spent over an hour teaching us about all the features of our new BMW. He was fantastic; having a thorough knowledge of every feature and Scott Inskeep spent over an hour teaching us about all the features of our new BMW. He was fantastic; having a thorough knowledge of every feature and showing us how to use them. He let us know we could call him anytime in the future if we need any help with anything. Great person. More
Brake service Fast, friendly, and efficient service - what more could you ask for? They provide excellent service and at a reasonable price. Thanks for being respon Fast, friendly, and efficient service - what more could you ask for? They provide excellent service and at a reasonable price. Thanks for being responsive on short notice More
Very good Everything done professionally with friendly service. Obren was easy to work with and always kept me in the loop as to what was happening. Work with h Everything done professionally with friendly service. Obren was easy to work with and always kept me in the loop as to what was happening. Work with him and you’ll have a great experience. More
Smooth Ashlyn was nice and amazing with the whole process. She was working under Terrence. Issac was very helpful and knowledgeable when it came to the finan Ashlyn was nice and amazing with the whole process. She was working under Terrence. Issac was very helpful and knowledgeable when it came to the finances. Overall, I had a great experience. More
Excellence I am extremely pleased with the service and for Justin and Dan going out of there way to find the best car for me. I highly recommend BMW. I am extremely pleased with the service and for Justin and Dan going out of there way to find the best car for me. I highly recommend BMW. More
Airbag sensor and more Brought in my 2004 X3 to check an airbag light. Replaced the sensor and reported a few other items that needed attention. Everything was done Brought in my 2004 X3 to check an airbag light. Replaced the sensor and reported a few other items that needed attention. Everything was done in one day and returned shiny and like new. Thank you. More
ABS lights came on Was driving in Manoa that went through a big pothole. The next day the ABS light came on. Took it to BMW. Carmella and the rest of the crew immediatel Was driving in Manoa that went through a big pothole. The next day the ABS light came on. Took it to BMW. Carmella and the rest of the crew immediately help. The car needed to stay for 3 days for the parts to arrive. They got me a rental, got the car fixed and since then it has been running smoothly. More
Smooth Transaction My buying experience was very positive. They were flexible in giving me time to secure my financing as well as deciding to purchase additional add-on My buying experience was very positive. They were flexible in giving me time to secure my financing as well as deciding to purchase additional add-on services. More