BMW of Honolulu

Living Up to Standards of Quality and Customer Service "People will forget what you said. People will forget what you did. But people will not forget how you made them feel" - Maya Angelou I was a poten "People will forget what you said. People will forget what you did. But people will not forget how you made them feel" - Maya Angelou I was a potential customer who set out to buy a vehicle one day and decided that I wasn't going to stop until I found the car that I wanted, the right price for the car, and how the people at the organization who was trying to sell it to me made me feel. I first met Mike on the phone when I saw online that BMW (of all dealers) was selling a truck that fit my first two criteria. I knew BMW was NOT going to put a "lemon" associated with their fine name. The truck was in great shape and worthy. Mike was upfront and honest with me the whole time. He never tried to pressure me into coming to see it even though I told him I was going to see other dealerships he still kept in touch. Out of the three dealerships I visited, only BMW had a legitimate vibe. People were courteous, professional, and Mike was awesome. I paid for the vehicle in cash. It was the fastest most pleasant car buying experience I have had in so long. Thank You for that, Mike and BMW. More

2nd Car This is the 2nd car we got from Mike. Great customer service and always looking out for our best interests. Looks for the right match at the right pr This is the 2nd car we got from Mike. Great customer service and always looking out for our best interests. Looks for the right match at the right price Thanks Mike! More

We had a good experience, Wallace was very helpful . Our experience was very good, Wallace was insightful and friendly. He tried to expedite our process as fast as possible. We are very happy with the X3 Our experience was very good, Wallace was insightful and friendly. He tried to expedite our process as fast as possible. We are very happy with the X3. Thank you. Judy was the nicest financial person I have ever worked with... More

Thanks Mike for all your help!!! Mike was a great help and very friendly. He was very knowledgeable about the BMW I was interested in. He was very considerate in giving me time to ex Mike was a great help and very friendly. He was very knowledgeable about the BMW I was interested in. He was very considerate in giving me time to explain the options for me to consider. Once I decided on BMW options, he was able to get the paperwork ready and the car prepped. It was extremely fast and easy to buy a car through him. I would definitely recommend going to him if you are looking to buy a BMW. More

Thanks Destin Just want to thank Destin Cardona for the great help. I was really picky with choosing a car and he showed me around and found something that I really Just want to thank Destin Cardona for the great help. I was really picky with choosing a car and he showed me around and found something that I really wanted. He got me a great deal out the door and made the process fast and easy. Also a shout out to the cleaning crew for making the car look brand new. I even saw Destin out there getting down and dirty to polish up the car for me. Great experience with this guy definitely going to recommend friends and family to go see him. Thanks big homie! More

Great service and very professional!!! Wallace Ma is a great person. He is knowledgeable and extremely professional. No pressures just reassurance that you are getting the best out of yo Wallace Ma is a great person. He is knowledgeable and extremely professional. No pressures just reassurance that you are getting the best out of your driving experience. Highly recommend Wallace. He helped me with my third BMW. Did not experience any problems on all three thus far!!! More

Very Satisfied. Recommend Mickey for you’re purchasing needs Worked with Mike C and he was extremely helpful and knowledgeable. Felt confident with my purchase and the car buying process because of him. I look f Worked with Mike C and he was extremely helpful and knowledgeable. Felt confident with my purchase and the car buying process because of him. I look forward to referring my friends and family to him. More

Beyond Belief Ok, so is am a ridiculously busy guy and don't like writing reviews but my experience needs to be shared. Tina Sterling was amazing. Called me months Ok, so is am a ridiculously busy guy and don't like writing reviews but my experience needs to be shared. Tina Sterling was amazing. Called me months ahead of my expiring lease and got me all the special offers and special ordered my new i3 on the phone. This is the part that is beyond belief and that any busy person will appreciate. When my car got to the dealership, Tina prearranged everything so that I WAS ABLE TO DROP OFF THE OLD CAR, DO ALL THE PAPER WORK AND DRIVE OFF IN THE NEW ONE IN EXACTLY ONE HOUR! Why would I ever buy a car elsewhere? Thank you Tina More

Patience leads to perfection Destin represents the best BMW of Honolulu has to offer with a hard-earned career with BMW Service that shaped his holistic approach to the sales divi Destin represents the best BMW of Honolulu has to offer with a hard-earned career with BMW Service that shaped his holistic approach to the sales division. The perfect car search is one where you can have your cake and afford to eat it too. Thanks to Destin, I was able to find my perfect match in a 335i as my first "big kid" car purchase. Destin understands that BMWs offer a range of vehicles, as well as styles and customizations that appeal to people with various lifestyles. So, even a young professional with a preference for conservative-yet-bold choices can find the right car while remaining budget-conscience. Destin went where most would probably have given up in making sure I held out for the right match (it took me several visits over three weekends!). Convenience is key when shopping today. Destin was able to provide me with options as they became available through frequent check-ins and enabled me to continue my search even during busy work weeks. With Destin's proactive approach, I spent time at the dealership test driving, rather than figuring out details that were worked out beforehand. I would highly recommend Destin for first-time BMW owners, young professionals getting their first "big kid" car, and just about anyone else who would prefer to work with someone who will make the customer experience low-stress. Destin's experience with BMW Service provides him with practical knowledge on how to maintain your car and what to expect during your years of ownership. Not every BMW Sales team member has that perspective, so you'll want to work with someone who understands the nuances of post-purchase costs, maintenance, and beyond. And if you love sushi, Destin is able to put you in the seat of the best in Honolulu. You'll love having the perfect meal to celebrate finding the perfect fit in your next BMW. More

Customer Service Mikey is awesome!!! He’s attentive and listened carefully to our needs and concerns!!! Everything went smoothly from start to end. I highly recommend Mikey is awesome!!! He’s attentive and listened carefully to our needs and concerns!!! Everything went smoothly from start to end. I highly recommend Mikey to all my family and friends!!! He’s a keeper🤙 More