BMW of Honolulu

Awesome experience! From the moment I walked in to the end. I was assigned an AWESOME advisor who kept me in the loop and never force any other services other than the o From the moment I walked in to the end. I was assigned an AWESOME advisor who kept me in the loop and never force any other services other than the one I scheduled for. The team provided me with a complimentary vehicle inspection and a list of recommended repairs. I think the coolest experience was that the servicing technician sent me a video of himself performing an evaluation of my car's undercarriage conditions. Overall it was a GREAT experience and I'm glad I chose BMW of Honolulu to service my car! More

Overall pleased. Video summary of service very nice and appreciated. Communication updates somewhat slow (e.g., four hours after video received and only after I initi Video summary of service very nice and appreciated. Communication updates somewhat slow (e.g., four hours after video received and only after I initiated contact). More

Bought this i8 in San Francisco so I thought I’d get less service. WRONG! Service advisor, Leo, was on it! Car was serviced by Reuben, again identified the problem and did a fix ASAP!!! Overall GREAT ser service. WRONG! Service advisor, Leo, was on it! Car was serviced by Reuben, again identified the problem and did a fix ASAP!!! Overall GREAT service!!! More

Efficient, friendly staff,will recommend to friends and neighbors. Keep up the good work. Thank you. neighbors. Keep up the good work. Thank you. More

Luis our salesman was excellent, and could not recommend him more. Once our deal was approved, the process was quick and painless. Thank you. him more. Once our deal was approved, the process was quick and painless. Thank you. More

Expensive and they add unnecessary repairs when you bring in for repair, like new tires in for repair, like new tires More

Mike Castaneda was a pleasure working with on ordering and leasing an X5M. He was very transparent and answered my questions quickly and throughly. He also picked me up and helped me to setup my new BMW’s and leasing an X5M. He was very transparent and answered my questions quickly and throughly. He also picked me up and helped me to setup my new BMW’s settings on delivery day. Overall, I’m very happy with my interaction with him and the dealership. More

A very great and pleasant experience facilitated by my very helpful and knowledgeable, professional salesperson, Doug Geyrozaga! very helpful and knowledgeable, professional salesperson, Doug Geyrozaga! More

Daquan is a very nice guy. Not a high pressure sales person that makes you feel uneasy. Buying a car is a pain but he and the sales manager made it simple. The finance lady i Not a high pressure sales person that makes you feel uneasy. Buying a car is a pain but he and the sales manager made it simple. The finance lady is my only gripe. She talks out of both sides of her mouth and takes it personally if you decline the extras. She just gave off a sleazy vibe. Overall, I am still happy with this dealership. My second purchase from them. More

Staff were helpful explained everything needed to be done they were very professional and thankful for buying bmw done they were very professional and thankful for buying bmw More