BMW of Houston Midtown

My service advisor Maysoon is awesome! She always provides excellent customer service and she always stays in constant communication when my vehicle is being serviced! 10/10 would most de She always provides excellent customer service and she always stays in constant communication when my vehicle is being serviced! 10/10 would most definitely recommend! More

Excellent service. Timely and very detailed explanation of services needed. Colin was great. Definitely recommend Timely and very detailed explanation of services needed. Colin was great. Definitely recommend More

Colin helped up with servicing our BMW, he was very helpful and looked out for us for long term planning regarding our service. helpful and looked out for us for long term planning regarding our service. More

Fantastic service. Vianey was great to work with, best Service rep I have worked with. Timely, professional and very responsive. Highly recommend all service for BMW's Vianey was great to work with, best Service rep I have worked with. Timely, professional and very responsive. Highly recommend all service for BMW's at this location. More

It was my first time using Rosie as my advisor for my vehicle issues. She was fabulous. Rosie kept me updated with the status of my vehicle. I will definitely go back to her. vehicle issues. She was fabulous. Rosie kept me updated with the status of my vehicle. I will definitely go back to her. More

I’ve been buying my cars from this dealership for the past 10 years this year and have been dealing with the same salesman Mr. Alphonso Lloyd. He takes all the nonsense out of car buying and that’s why I past 10 years this year and have been dealing with the same salesman Mr. Alphonso Lloyd. He takes all the nonsense out of car buying and that’s why I continue to give him my business. He’s very knowledgeable and a great person to work with. As long as he’s there, II’ll continue to buy my BMW’s from him. I’ve always had a pleasant experience there. Every department has treated me like family. I absolutely love it there!!!! More

I am writing to express my significant concerns regarding the business's sales and financing practices. I found their approach to be highly unethical and predatory. My experience involved negotiating a spec the business's sales and financing practices. I found their approach to be highly unethical and predatory. My experience involved negotiating a specific price point, only to have the agreed-upon figure unilaterally increased during the financing stage. This deceptive tactic, combined with an overall lack of transparency, significantly eroded my trust in their company and its representatives. I would caution others to be vigilant when engaging in transactions with this establishment. Go to another dealership! More

Brought in '24 BMW iX drive 50 for tire replacement under Tire/Wheel coverage. Great service. High quality technicians and staff. They work hard to please. Great team. Courteous and responsive. Tire/Wheel coverage. Great service. High quality technicians and staff. They work hard to please. Great team. Courteous and responsive. More

I spend 3 days with Auto Nation BMW NORTH HOUSTON , I been a customer for 25 years ,They are all bad , From manager to sales cannot trust them and very very expensive . I can to ADVANTAGE BMW It wa been a customer for 25 years ,They are all bad , From manager to sales cannot trust them and very very expensive . I can to ADVANTAGE BMW It was clear from the beginning they are going to do the best to make me satisfied, and I was , finished the deal in 30 min and the rest was paperwork. Great people and excellent job , l recommend this dealt ship 5 stars More