BMW of Houston Midtown
Houston, TX
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Excellent service experience at BMW of Midtown Houston! Joshua in the service department was professional, knowledgeable, and kept me informed throughout the entire process. He made everything smooth and s Joshua in the service department was professional, knowledgeable, and kept me informed throughout the entire process. He made everything smooth and stress-free, and his attention to detail and customer care were truly outstanding. It’s refreshing to work with someone who genuinely cares about the customer experience. Thank you, Joshua, and the BMW of Midtown team for the exceptional service! More
Alejandro Aguirre is my service advisor and he’s always respectful, responsive and honest. I appreciate his willingness to explain necessary versus non-necessary service items for my X5. Always a pleasure respectful, responsive and honest. I appreciate his willingness to explain necessary versus non-necessary service items for my X5. Always a pleasure dealing with him as well as with Eduardo. More
Service was wonderful nick was a great sales representative and the rest of the staff was amazing would definitely recommend this dealership to any one. representative and the rest of the staff was amazing would definitely recommend this dealership to any one. More
Quick and easy service. I like the online scheduling. Rosie was great and kept me updated on the status of my car and even followed up days later to make sure everything was I like the online scheduling. Rosie was great and kept me updated on the status of my car and even followed up days later to make sure everything was still ok. I appreciate it More
Very happy! Awesome dealership and showroom. Great cars available. Walked in and bought a new M4 convertible. It was a smooth and enjoyable process. Highly recom Awesome dealership and showroom. Great cars available. Walked in and bought a new M4 convertible. It was a smooth and enjoyable process. Highly recommend this dealership! More
I had an excellent experience with my service consultant which was David. From start to finish, he was professional, knowledgeable, and genuinely cared about making sure I was taken care of. He kept me inf which was David. From start to finish, he was professional, knowledgeable, and genuinely cared about making sure I was taken care of. He kept me informed throughout the entire process, answered all of my questions, and made everything smooth and stress-free. Their outstanding customer service and attention to detail truly stood out. I appreciate the effort they put into ensuring I had a great experience, and I highly recommend them to anyone needing exceptional service. Thank you for going above and beyond! More
Amazing customer service. Great music, Good vibes and lots of smiles! Incredible energy. Makes you happy to be there! David was great as well! Great music, Good vibes and lots of smiles! Incredible energy. Makes you happy to be there! David was great as well! More
This dealership had the exact car I wanted . I bought it the first time in the dealership . I did get a good deal on the car , but no follow up call or anything after the sale ! Love my new car I bought it the first time in the dealership . I did get a good deal on the car , but no follow up call or anything after the sale ! Love my new car , disappointed with the unprofessional service. More


