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BMW of Houston Midtown

Houston, TX

4.8
1,330 Reviews

1305 Gray St

Houston, TX

77002

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Showing 1,330 reviews

June 15, 2026

Excellent service experience at BMW of Midtown Houston! Joshua in the service department was professional, knowledgeable, and kept me informed throughout the entire process. He made everything smooth and s More

by Amir rassoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
June 14, 2026

Alejandro Aguirre is my service advisor and he’s always respectful, responsive and honest. I appreciate his willingness to explain necessary versus non-necessary service items for my X5. Always a pleasure More

by Mason B
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre
June 12, 2026

Service was wonderful nick was a great sales representative and the rest of the staff was amazing would definitely recommend this dealership to any one. More

by anthony.jtorres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Sebastian Olszewski
Jun 13, 2026 -

BMW of Houston Midtown responded

Hello, we're happy to hear you had such a positive experience with Nick! Thanks again for the recommendation, and have an amazing day!

June 11, 2026

Quick and easy service. I like the online scheduling. Rosie was great and kept me updated on the status of my car and even followed up days later to make sure everything was More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
Jun 12, 2026 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Houston Midtown. Please don't hesitate to reach out to us if there's anything more we can do!

June 11, 2026

Very happy! Awesome dealership and showroom. Great cars available. Walked in and bought a new M4 convertible. It was a smooth and enjoyable process. Highly recom More

by SF1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giancarlo Burgos, Sebastian Olszewski
Jun 12, 2026 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 11, 2026

I had an excellent experience with my service consultant which was David. From start to finish, he was professional, knowledgeable, and genuinely cared about making sure I was taken care of. He kept me inf More

by rixjean9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
Jun 11, 2026 -

BMW of Houston Midtown responded

Hi, we're so glad that we were able to go above and beyond your expectations! Feel free to stop by if you ever need any more help.

June 10, 2026

Amazing customer service. Great music, Good vibes and lots of smiles! Incredible energy. Makes you happy to be there! David was great as well! More

by Kevin G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 11, 2026 -

BMW of Houston Midtown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 05, 2026

The service is amazing. Everyone goes out of their way to make sure you are taken care of properly. More

by Hnlu
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 07, 2026 -

BMW of Houston Midtown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2026

This dealership had the exact car I wanted . I bought it the first time in the dealership . I did get a good deal on the car , but no follow up call or anything after the sale ! Love my new car More

by djlamar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asen Nawaz
Jun 09, 2026 -

BMW of Houston Midtown responded

Thank you for choosing our dealership for your car purchase and we are glad that you were able to find the exact car you were looking for. We apologize for the lack of follow up and assure you that it is not our standard of service. Our goal is to provide top-notch customer experience and we hope you continue to love your new car. Please feel free to reach out to us anytime for any assistance. Thank you for your valuable feedback.

June 04, 2026

Alejandro handles all my concerns professionally and promptly. He represents the integrity of BMW Midtown. More

by bdtesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre
Jun 05, 2026 -

BMW of Houston Midtown responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Houston Midtown. If you're ever in need of more help, please let us know!

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