BMW of Houston Midtown

David was very nice and professional. The shuttle driven by Denise was quick and convenient. I got my SUV back in one day and everything seems to be fine. It was a nice experience. The shuttle driven by Denise was quick and convenient. I got my SUV back in one day and everything seems to be fine. It was a nice experience. More

It was my first service appointment. I was very pleased with the experience. Thank you Barry. I was very pleased with the experience. Thank you Barry. More

Service dept was prompt, responsive in getting my car picked up and the tire replaced, per the tire warranty I purchased. The saleswomen are great and the purchase of my new X5 was simple, easy and quic picked up and the tire replaced, per the tire warranty I purchased. The saleswomen are great and the purchase of my new X5 was simple, easy and quick. More

Every time I get car service at BMW Advantage I get the pleasure of working with Barry. He gets me in and out in a timely manner. pleasure of working with Barry. He gets me in and out in a timely manner. More

World class service from the service advisor, service attention to detail with comfortable waiting lounge. Shout out for Bryant Briones. attention to detail with comfortable waiting lounge. Shout out for Bryant Briones. More

Collin took care of me while Elaine was out and he was great. No issues at all. great. No issues at all. More

I recently had the pleasure of working with Rosie, and I can confidently say they provided the best service experience I’ve ever had. From the moment I arrived, Rosie was professional, attentive, and genuin can confidently say they provided the best service experience I’ve ever had. From the moment I arrived, Rosie was professional, attentive, and genuinely focused on making sure every part of the process was smooth and stress-free. They took the time to thoroughly explain what needed to be done, offered honest recommendations without any pressure, and kept me updated throughout the entire service. What really stood out was their clear communication, attention to detail, and commitment to customer satisfaction. I left feeling confident and well taken care of. It's rare to find someone who combines technical knowledge with such a high level of customer care, but Rosie absolutely delivered. I’ll definitely be returning and recommending them to anyone looking for top-notch service. Huge thanks for going above and beyond! More

Barry and Robert are the best service advisors. The service overall is nothing less than excellent! Highly recommend to any BMW owner. The service overall is nothing less than excellent! Highly recommend to any BMW owner. More

My agent was fantastic—punctual, informative, and incredibly helpful. The complementary car wash was also great! incredibly helpful. The complementary car wash was also great! More

I had an awesome time today at Advantage BMW servicing my vehicle. Anna was amazing. Very efficient very friendly great positive attitude to great customer service the best I’ve had at any dealership to be h vehicle. Anna was amazing. Very efficient very friendly great positive attitude to great customer service the best I’ve had at any dealership to be honest with you. She deserves a raise. More