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BMW of Houston Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
1,213 Reviews
Call Dealership (713) 289-1200
View Awards

1305 Gray St

Houston, TX

77002

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Showing 1,213 reviews

August 21, 2025

Professional and thorough explanation of needs of vehicle. Not to happy about the wait time appointment was at 10 am did not leave until 1:30 pm More

by pseaman1159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosario Ramirez
Report | Print
Aug 23, 2025 -

BMW of Houston Midtown responded

Thank you for your valuable feedback. We apologize for the longer than expected wait time, and we will work on improving our appointment scheduling to better accommodate our customers. We are glad to hear that you were satisfied with our professional and thorough service. We hope to have the opportunity to serve you again in future. Thank you for choosing us.

August 20, 2025

Advantage BMW Service was great. They got me in an out in under 16 hours. Collin is the best service advisor I have ever worked with in 15 years of BMW ownership. More

by NL3411
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy, Sebastian Olszewski
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Aug 23, 2025 -

BMW of Houston Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to Collin here at Advantage BMW Midtown! Thank you again, and have a fantastic day!

August 19, 2025

The service was quick and the consultant was prompt with communication. Also, I appreciate that Advantage sends good coupons. More

by terez_tyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leyla Rodriguez
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Aug 20, 2025 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2025

Got a car from Luis and everything went smooth. Communication with Luis was great and he was always very responsive in setting everything up. More

by jerry8282c
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Lopez
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Aug 22, 2025 -

BMW of Houston Midtown responded

Hello, thank you for your kind review; we are happy to pass along your comments Luis here at Advantage BMW Midtown! Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2025

Good service, good pricing delivered on time! No compllaints. Very courteous and respectful of my time. More

by Againatexan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Sebastian Olszewski
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Aug 17, 2025 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 15, 2025

Very good service Everything was great as expected Everyone ewas helpful and friendl Very professional More

by ullah.naim1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
You us nadeem
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Aug 17, 2025 -

BMW of Houston Midtown responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Aug 17, 2025 -

ullah.naim1948 responded

The service was great and the product was great The only flaw was the owners manual was missing and also the activation card was missing If these two items could be provided to me Then it wil be perfect My no. 8325170282 Call me if you are willing to provide me the two items

Aug 17, 2025 -

ullah.naim1948 responded

So ism waiting to see if you will fix What was not right 8325170282. My cell number

August 13, 2025

David was informative, patient, and helpful. Dealership completed service in a timely manner. Will return for future services. More

by twinberna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Guerrero, Sebastian Olszewski
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Aug 15, 2025 -

BMW of Houston Midtown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. Feel free to reach out to us if you need anything. Have a wonderful day.

August 13, 2025

We had the best experience ever buying a new X1 but also considered 2 used models. It was worth it to buy a new one given the mileage on the used after price decreases on the new one. More

by JHouston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Loyd
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Aug 13, 2025 -

BMW of Houston Midtown responded

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2025

The issue is not fixed. The squeaking sound when turning the vehicle remains. The replacement of belt tensioner was not the problem. More

by Texwirth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lourdes de la Rosa.
Report | Print
Aug 14, 2025 -

BMW of Houston Midtown responded

I apologize that the noise is still present after your current visit, please call me at 713-289-1282 so I can schedule you in to address the issue with your vehicle. Jesus Garcia  Service Director  jesusgarcia@group1auto.com

August 12, 2025

I haven’t got the car back yet, but this I can say the correspondence the communication has been excellent. The person that I’ve worked with Alejandro has been amazing. He has communicated and worked with More

by annette_kramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro in Service, Sebastian Olszewski
Report | Print
Aug 13, 2025 -

BMW of Houston Midtown responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aug 19, 2025 -

annette_kramer responded

Advantage BMW Midtown Aug 12, 2025 annette_kramer I haven’t got the car back yet, but this I can say the correspondence the communication has been excellent. The person that I’ve worked with Alejandro has been amazing. He has communicated and worked with me throughout the one week that the dealership has had my car they are thorough. They are accurate and I can’t wait to get my car back

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