Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Houston Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
1,213 Reviews
Call Dealership (713) 289-1200
View Awards

1305 Gray St

Houston, TX

77002

Directions

By Type

Showing 1,213 reviews

July 23, 2025

Service is top notch really great advisor Barry Thomas and the loaner car head Kelly is awesome as well More

by Christopher C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
Report | Print
Jul 26, 2025 -

BMW of Houston Midtown responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 23, 2025

The service department got me an appointment quickly. They diagnosed and fixed my problem accurately and quickly. More

by maryInHTx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Report | Print
Jul 24, 2025 -

BMW of Houston Midtown responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 22, 2025

Exceptional service at Advantage BMW! Friendly staff made my first visit stress-free. Highly recommend! More

by carlapunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leyla Rodriguez
Report | Print
Jul 24, 2025 -

BMW of Houston Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2025

⸻ Robert Garcia was my advisor, and he was extremely knowledgeable and professional throughout the entire process. The work was completed quickly and at a very reasonable price. I highly recommend him a More

by Aida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Report | Print
Jul 22, 2025 -

BMW of Houston Midtown responded

Hi Aida, thank you for your kind review. We are happy to pass along your comments to the team here at Advantage BMW Midtown. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to share your positive experience with the world. Have a great day!

July 19, 2025

Service is fine. Got car back from service center and it was dirty all on the outside. Not typical but disappointing this trip. More

by melissasmaynard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leyla Rodriguez
Report | Print
Jul 22, 2025 -

BMW of Houston Midtown responded

Dear Melissa, Thank you for taking the time to share your feedback. While we’re glad to hear that the service itself was fine, we’re very sorry to learn that your vehicle was returned to you in less-than-ideal condition. That is not the standard we hold ourselves to, and we completely understand how disappointing that must have been. We appreciate you bringing this to our attention, and we’d like to make it right. If you’re willing, please reach out to our Service Manager directly at 713-289-1282, so we can personally follow up and ensure your next visit meets your expectations. Thank you again for your visit and for giving us the opportunity to improve.

July 18, 2025

Great customer service and fast service. Ricardo and Ali were so helpful and professional. We recommend to anyone. More

by martinez13.km
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Did not meet
Report | Print
Jul 20, 2025 -

BMW of Houston Midtown responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2025

My service advisor is very efficient and thorough. He also helped me strategize my service plans to take the most advantage of my car. Great personality and I feel he has my best outcome as his highes More

by hsotpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Dang
Report | Print
July 17, 2025

Convenient location; we appreciated the refreshing no nonsense approach, kept the focus we wanted, great service More

by ddp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Lloyd, Sebastian Olszewski
Report | Print
Jul 18, 2025 -

BMW of Houston Midtown responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2025

I had a fantastic experience from start to finish. A huge thank you to Michael Marchan for making the process so smooth and easy. He was professional, friendly, and listened to what I was looking for More

by Ammar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Marchan, Adil Al Taie
Report | Print
Jul 17, 2025 -

BMW of Houston Midtown responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 13, 2025

The best BMW of of whole Houston. Great service! Service advisor Eduardo B. and while service staff were awesome More

by arnel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Bendeck
Report | Print
Jul 14, 2025 -

BMW of Houston Midtown responded

Hello Arnel, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...
17
18
19
...
122