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BMW of Houston Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
1,247 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 1,247 reviews

February 15, 2026

Great experience overall. Leyla the advisor was professional, efficient, and handled everything in a smooth and timely manner. The process was easy, communication was clear, a More

by akomatinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leyla Rodriguez
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Feb 18, 2026 -

BMW of Houston Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston Midtown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2026

David in the service department at BMW Midtown is great. He stays in touch, and I always know what’s going on. He always provides fair and accurate estimates of when my vehicle will be ready. More

by MichaelRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Guerrero
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Feb 14, 2026 -

BMW of Houston Midtown responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 10, 2026

No real experience with the dealership yet. Need to fund our me their service after the sales More

by drpejaver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeLeon
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Feb 13, 2026 -

BMW of Houston Midtown responded

Thank you for your feedback! We strive to provide excellent service to all of our customers and we look forward to assisting you with your future needs. Please don't hesitate to contact us for any further assistance.

February 08, 2026

Excellent service, cooperative staff. Hassle free service and quick to respond. Will surely visit again More

by usman19887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Feb 12, 2026 -

BMW of Houston Midtown responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2026

Always punctual and kind, David is great as always! Highly recommend midtown bmw for any bmw needs More

by Spharr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Feb 07, 2026 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff David to be so supportive during your experience here at BMW of Houston Midtown. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 04, 2026

Collin was wonderful and very helpful. He made us feel very comfortable and right at home. I would recommend his assistance to any future clients. He made the trip worth it! More

by eawilson792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy
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Feb 07, 2026 -

BMW of Houston Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to Collin here at BMW of Houston Midtown! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2026

They are pretty prompt on taking care of matters and responding fairly quickly. The Service department , car loaner , and loan departments are very friendly and personable! More

by paulasjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianny S.
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Feb 07, 2026 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2026

The staff (in particular Maysoon Miller) was very friendly and attentive. The service was great. More

by warefta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maysoon Miller
Report | Print
Feb 05, 2026 -

BMW of Houston Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2026

Got me in last minute, squared me away with a ride to my office. Got the car back to me on the same day. Really appreciate my service specialist, Josh for always keeping me updated and informed. More

by Drathbun82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh , Sebastian Olszewski
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Feb 06, 2026 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 01, 2026

The advisor,Alejandro, that helped was very professional. I think that he is probably the best advisor there. More

by elmerbrown7725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
Report | Print
Feb 04, 2026 -

BMW of Houston Midtown responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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