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BMW of Houston Midtown

Houston, TX

4.8
1,235 Reviews

1305 Gray St

Houston, TX

77002

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Showing 1,235 reviews

January 28, 2026

The representative made me feel as if he cared about my car as much as I did. Very convenient scheduling process. Loved the video analysis. Rep stayed in contact entire time my car was in their possession. More

by Charles.s.bryante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Guerrero
Jan 31, 2026 -

BMW of Houston Midtown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 28, 2026

Collin made sure my service experience was truly a smooth process from start to finish. More

by Eazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
Jan 31, 2026 -

BMW of Houston Midtown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 26, 2026

Great customer service by Steven dang! Thank you for always taking care of us sir! More

by jasielcortes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dang
Jan 28, 2026 -

BMW of Houston Midtown responded

Hi, thank you for the high star rating! We hope you have a great day.

January 24, 2026

Great and efficient servicing in this dealership with highly professional customer service who kept me informed throughout the repair. More

by southwicks7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Jan 25, 2026 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 24, 2026

Great service and excellent rep. Bryant has made the car maintenance and important checkups smooth and easy. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Briones
Jan 25, 2026 -

BMW of Houston Midtown responded

HelloSteve, we're happy you found our staff to be so supportive during your experience here at BMW of Houston Midtown. Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2026

We got great deal on new set of tires and 4 wheel alignment! Better price than even Costco! Service advisor Rosario took good care of us! More

by bradcramer500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosario / service , Sebastian Olszewski
Jan 25, 2026 -

BMW of Houston Midtown responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 22, 2026

It’s a great feeling buying a car when you’re dealing with very professional people!! That’s how I felt dealing with the sales professionals and Finance personnel at this dealer!!! Very good experience! More

by Mauricio Correa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
Jan 23, 2026 -

BMW of Houston Midtown responded

Hi Mauricio, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2026

Great service every time! ! I really appreciate the team, especially Collin. Thank you for the excellent work and guidance, BMW!! More

by rcronewest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
Jan 21, 2026 -

BMW of Houston Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston Midtown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2026

Vianney is a wonderful rep that i trust. Great experience with this dealership overall. Fair pricing and don't try to over sell you More

by Chagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianney
Jan 21, 2026 -

BMW of Houston Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to Vianney here at BMW of Houston Midtown! Feel free to reach out to us if you need anything. Have a wonderful day.

January 21, 2026

It was easy to get an appointment scheduled. My advisor Collin was extremely professional, courteous, and informative. More

by Ms. J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin , Sebastian Olszewski
Jan 22, 2026 -

BMW of Houston Midtown responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!