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BMW of Houston Midtown

Houston, TX

4.8
1,375 Reviews

1305 Gray St

Houston, TX

77002

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Showing 1,375 reviews

August 04, 2026

Great service. Service was done very fast and provided free transportation to pick up my vehicle. The service rep Lourdes was exceptional in making sure everything More

by Gman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes, Sebastian Olszewski
Aug 05, 2026 -

BMW of Houston Midtown responded

Hi, we're happy you found Lourdes to be so supportive during your experience here at BMW of Houston Midtown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2026

Service department was fast and efficient. Anna C. Was very professional and provided excellent service to meet my families car maintenance need without high pressure selling tactics. Great se More

by Marisol6994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Crawford and Mario
Aug 05, 2026 -

BMW of Houston Midtown responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2026

Ana Mejia was wonderful. Very informative and transparent throughout the service regarding costs, options and timing. More

by Rick.Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Mejia
Aug 02, 2026 -

BMW of Houston Midtown responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2026

I recently moved to Houston and BMW of Houston Midtown made me feel like family from the very first visit. I needed tires and an alignment, and the service manager went above and beyond — fitting me in on More

by yvettelightbourn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. David Guerrero
Jul 29, 2026 -

BMW of Houston Midtown responded

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 25, 2026

Excellent customer service! Outstanding salesperson. They made me feel like they cared for my business. I got exactly what I wanted. I am extremely satisfied. More

by Mr GT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aylin Alvarez and Ali Altai, Sebastian Olszewski
Jul 27, 2026 -

BMW of Houston Midtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Houston Midtown. We look forward to your next visit! Take care!

July 24, 2026

Always courteous and good work every time I am always able to reach a sales man with all my questions More

by gwendolyn_tolbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana and Rosie
Jul 25, 2026 -

BMW of Houston Midtown responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

July 23, 2026

I have been coming to this dealership since 2014 and I feel the service is always top notch. This last experience with David was truly awesome. He kept me informed every step of the way and I truly appr More

by bethanyclarksonmorgan
Workmanship
Recommend Dealer
Yes
Employees Worked With
David G.
Jul 24, 2026 -

BMW of Houston Midtown responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2026

Excellent service and staff. Truly personalized care and wonderful people. they took their time heard my requests and gave me the best deal possible. More

by Fares A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hani, Ali, Khaled.
Jul 24, 2026 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Houston Midtown. Feel free to reach out to us if you need anything. Have a wonderful day.

July 22, 2026

Long time dealer. Bought car there last year. Dependable. Rosie Ramirez did an excellent job as my service rep. More

by JShely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
Jul 22, 2026 -

BMW of Houston Midtown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 19, 2026

My experience with the service department and working with joe very thorough and pleasant. I will continue to go back. They took good care of my car and the service dropping me off and picking me back up More

by Hayroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua erbaugh
Jul 21, 2026 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!