BMW of Houston Midtown

I took my X6 in for a nail in the tire. The tire was replaced in a reasonable amount of time while I waited in the super nice waiting area. I was able to prized the WiFi and remain producti The tire was replaced in a reasonable amount of time while I waited in the super nice waiting area. I was able to prized the WiFi and remain productive. My new Service Tech Rosie Ramirez was very professional and a pleasure to work with. More

My agent Maysoon went above and beyond for me when my car was in the shop for 2wks … I truly appreciate her willingness to help me out with a loaner and explained what services I needed. was in the shop for 2wks … I truly appreciate her willingness to help me out with a loaner and explained what services I needed. More

The response and service in sales and finance was excellent. I would purchase another vehicle from these individuals again. excellent. I would purchase another vehicle from these individuals again. More

This was my third vehicle purchased from BMW Midtown. Whether I was buying a new I5 or a 10 year old 320i, Kyle treated me the same with the utmost respect. Fingers crossed we get an allocation for the n Whether I was buying a new I5 or a 10 year old 320i, Kyle treated me the same with the utmost respect. Fingers crossed we get an allocation for the new Alpina. More

Very friendly advisors and staff. Willing to problem solve and accommodate customers. Great communication and work product. Willing to problem solve and accommodate customers. Great communication and work product. More

All of the individuals at this dealership I have worked with have consistently been professional, efficient, and accommodating. Lourdes LaRosa in the service department is especially helpful. with have consistently been professional, efficient, and accommodating. Lourdes LaRosa in the service department is especially helpful. More

If I could leave 1 star I would! ! I inquired about a used BMW Z4 early in the day on 4/29 at which time I was sent an email from sales associate Albie Sugiharto stating that the vehi ! I inquired about a used BMW Z4 early in the day on 4/29 at which time I was sent an email from sales associate Albie Sugiharto stating that the vehicle was available. We then spoke on the phone and he told me that he would email me an out the door price, which he did, andand told me that because I was from out of state I would have to have a PPI (private party inspection) done before I could buy the car. So, I ordered the inspection ($221) then emailed him letting him know the inspection was ordered and if I could place a deposit to hold the car. He never replied to the deposit request so I called him at 6pm and he told me the car was sold so I am now out the PPI money since it is non refundable. What kind of practice is this??? I thought we had a verbal agreement? Horrible customer service avoid at all costs. More

Excellent, First time to visit, David made the drop off, pick up, loaner car, check in/check out processes seamless. Timely service, updated progress, finished earlier than quoted. Excellent pick up, loaner car, check in/check out processes seamless. Timely service, updated progress, finished earlier than quoted. Excellent More

Jesse Correa, my service rep was most helpful in getting my car in quickly and serviced properly. my car in quickly and serviced properly. More

Highly recommend Alejandro Aguirre as an Advisor. Happy with getting my car back same day and no headaches! Happy with getting my car back same day and no headaches! More