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BMW of Houston Midtown

Houston, TX

4.8
1,282 Reviews

1305 Gray St

Houston, TX

77002

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Showing 1,282 reviews

March 19, 2026

Excellent service as always! Great location and friendly staff. I will go there again soon! More

by Apostolos Athanasiou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
Mar 22, 2026 -

BMW of Houston Midtown responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

March 18, 2026

Great service;friendly; knowledgeable; no pressure convenient location; good price; lots of choices; reliable service; More

by Sosadchey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Raeszi, Sebastian Olszewski
Mar 22, 2026 -

BMW of Houston Midtown responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 18, 2026

Have had a great experience with the sales and service departments. Professional, friendly and knowledgeable. More

by Tedd.archabal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maysoon Miller, Stephen Dang
Mar 21, 2026 -

BMW of Houston Midtown responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2026

I had an excellent experience at BMW of Houston Midtown! Starting with David Guerrero, who reached out to me regarding a recall issue. I took the car in and he was very helpful and also answered various More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Guerrero, Kelly, Christina Stewart, Cesar, Sebastian Olszewski
Mar 19, 2026 -

BMW of Houston Midtown responded

Hi Paula, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston Midtown! If you have any further questions, please don't hesitate to reach out!

March 16, 2026

The service department is terrific. David takes very good care of me and my vehicle. Service feels personal More

by Andrea Whitley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Mar 19, 2026 -

BMW of Houston Midtown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 15, 2026

Amazing service. I had no worries and everything was perfect and smooth. Thank you David! More

by Ariel Crowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
Mar 18, 2026 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 14, 2026

Knowledgeable staff about the cars and warranties. Wasn’t a fan of being accused of my check “bouncing” when that wasn’t fact. My bank put a security hold due to the amount. Other than that I love my More

by Swoffo1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adel, Sebastian Olszewski
Mar 19, 2026 -

BMW of Houston Midtown responded

Thank you for your feedback. I’m glad to hear you’re enjoying your car and that our team was able to help with maintenance guidance. I apologize for the misunderstanding regarding the check, and we truly appreciate your business and the opportunity to serve you. Sebastian Olszewski General Manager 713-289-1212 solszewski@group1auto.com

March 12, 2026

Rosie Rameriz was my advisor and she was great! She kept me informed and even though I spent more than I intended or was quoted, I understood the reasons and had the option to decline. More

by Huberstephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RosieRameriz
Mar 14, 2026 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2026

The hand off was orderly and my service advisor was exceptional. Never been better cared for at this location of business. More

by cwashington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J David Guerrero
Mar 14, 2026 -

BMW of Houston Midtown responded

Hello, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, BMW of Houston Midtown

March 10, 2026

Professional salesman and finance manager, they made the buying process quick and easy. Very satisfying! More

by Spike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicolae, Adel, Sebastian Olszewski
Mar 13, 2026 -

BMW of Houston Midtown responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!