BMW of Houston Midtown

Anna Crawford his kind, professional and does an excellent job. I have been coming to this location for service of my cars since 1998. She is one of the best service advisors that has helped me. excellent job. I have been coming to this location for service of my cars since 1998. She is one of the best service advisors that has helped me. More

David was exceptional, helpful from start to finish—one of my best BMW service experiences. ⭐⭐⭐⭐⭐ of my best BMW service experiences. ⭐⭐⭐⭐⭐ More

Outstanding service every time I bring my vehicle in for service. David my service advisor explained in great detail on what was going on with my vehicle. service. David my service advisor explained in great detail on what was going on with my vehicle. More

They are always friendly and helpful when I am there. All of the associates are knowledgeable All of the associates are knowledgeable More

Brandon Valdez was excellent in customer service. Took care of everything to the last detail and communicated with me often on progress of repairs. Highly recommend him for your vehicle service need Took care of everything to the last detail and communicated with me often on progress of repairs. Highly recommend him for your vehicle service needs! Nicole at concierge also made the loan car process very easy! Thank you!!! You’re the best! More

Great service, the service advisor Rosie Ramirez was very attentive, amicable and clear! She was very professional. attentive, amicable and clear! She was very professional. More

David makes sure every visit is smooth and flawless. As well as the rest of the support team that welcomes you to the service center. As well as the rest of the support team that welcomes you to the service center. More

When I called for scheduling an unplanned repair to a tire. The scheduler was very nice and accommodating. The service rep Brandon Valdez was very attentive and kept me up to date on the status of th tire. The scheduler was very nice and accommodating. The service rep Brandon Valdez was very attentive and kept me up to date on the status of the repairs and was very nice. More

Excellent service experience at BMW of Midtown Houston! Joshua in the service department was professional, knowledgeable, and kept me informed throughout the entire process. He made everything smooth and s Joshua in the service department was professional, knowledgeable, and kept me informed throughout the entire process. He made everything smooth and stress-free, and his attention to detail and customer care were truly outstanding. It’s refreshing to work with someone who genuinely cares about the customer experience. Thank you, Joshua, and the BMW of Midtown team for the exceptional service! More

Alejandro Aguirre is my service advisor and he’s always respectful, responsive and honest. I appreciate his willingness to explain necessary versus non-necessary service items for my X5. Always a pleasure respectful, responsive and honest. I appreciate his willingness to explain necessary versus non-necessary service items for my X5. Always a pleasure dealing with him as well as with Eduardo. More