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BMW of Houston Midtown

Houston, TX

4.8
1,235 Reviews

1305 Gray St

Houston, TX

77002

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Showing 1,235 reviews

January 18, 2026

Dealership is run very professionally and my Service Advisor, Collin, is very organized and extremely helpful. More

by psf77002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy
Jan 21, 2026 -

BMW of Houston Midtown responded

Hello, we're happy to hear you had such a positive experience with Collin! Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2026

My BMW 330i GT suffered a complete loss of fluid from a broken hose fitting. Steven Dang scheduled my service for the next day and I received his usual high-level professionalism. The car was ready in More

by Smyers999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dang 10/10
Jan 19, 2026 -

BMW of Houston Midtown responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Houston Midtown. Feel free to reach out to us if you need anything. Have a wonderful day.

January 12, 2026

BMW Midtown is your destination for world-class vehicles, expert craftsmanship, and personalized care. David More

by davidgegov
Recommend Dealer
Yes
Employees Worked With
Ricardo
Jan 15, 2026 -

BMW of Houston Midtown responded

Hello, we are so happy to read such a great review about BMW of Houston Midtown! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 09, 2026

My service advisor Maysoon is awesome! She always provides excellent customer service and she always stays in constant communication when my vehicle is being serviced! 10/10 would most de More

by lb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
maysoon
Jan 10, 2026 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. Thank you, and have a fantastic day!

January 09, 2026

Excellent service. Timely and very detailed explanation of services needed. Colin was great. Definitely recommend More

by amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin E, Sebastian Olszewski
Jan 10, 2026 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 09, 2026

Colin helped up with servicing our BMW, he was very helpful and looked out for us for long term planning regarding our service. More

by amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin E.
Jan 10, 2026 -

BMW of Houston Midtown responded

Hi Amanda, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. Thank you, and have a fantastic day!

January 08, 2026

Fantastic service. Vianey was great to work with, best Service rep I have worked with. Timely, professional and very responsive. Highly recommend all service for BMW's More

by H Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey Seville
Jan 08, 2026 -

BMW of Houston Midtown responded

Hi, thank you so much for the positive feedback! We are delighted to hear that Vianey provided you with exceptional service. Our goal is to always be timely, professional, and responsive to all our customers. Thank you for choosing our location for your Advantage BMW Midtown service needs. We truly appreciate your recommendation!

January 06, 2026

It was my first time using Rosie as my advisor for my vehicle issues. She was fabulous. Rosie kept me updated with the status of my vehicle. I will definitely go back to her. More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
Jan 07, 2026 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 03, 2026

I’ve been buying my cars from this dealership for the past 10 years this year and have been dealing with the same salesman Mr. Alphonso Lloyd. He takes all the nonsense out of car buying and that’s why I More

by lair7636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Lloyd
Jan 05, 2026 -

BMW of Houston Midtown responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! Until the next time we meet, take care!

January 03, 2026

I am writing to express my significant concerns regarding the business's sales and financing practices. I found their approach to be highly unethical and predatory. My experience involved negotiating a spec More

by AH04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sebastian Olszewski
Jan 06, 2026 -

BMW of Houston Midtown responded

Thank you for taking the time to share your feedback. We’re disappointed to hear that your experience left you feeling this way. Transparency and clarity are very important to us, and we take concerns regarding the purchase and financing process seriously. Pricing and terms are always reviewed and agreed upon prior to final documentation, but we understand how miscommunication can feel frustrating. We would appreciate the opportunity to review your transaction in detail and address any concerns directly. Please reach out to me at your convenience so we can discuss this further and ensure all questions are properly answered. Sebastian Olszewski General Manager 713.289.1212 solszewski@group1auto.com