BMW of Houston Midtown

Lourdes La Rosa Figuera is the primary reason my family and I continue to choose BMW vehicles. Her service is unparalleled, demonstrating a level of excellence we have not encountered elsewhere. Ms. La Ros and I continue to choose BMW vehicles. Her service is unparalleled, demonstrating a level of excellence we have not encountered elsewhere. Ms. La Rosa Figuera genuinely cares about her clients and holds them in high regard. She diligently collaborates with customers to ensure complete satisfaction with the services provided. I am confident that I will not seek the assistance of any other service advisor. It is my sincere hope that Lourdes La Rosa Figuera receives the recognition she rightfully deserves for her outstanding work. More

My service advisor is Eduardo and he is by far the best there is! I had issues with my coolant levels dropping and having to refill my coolant very often. My previous service advisor stated that it was there is! I had issues with my coolant levels dropping and having to refill my coolant very often. My previous service advisor stated that it was normal due to it being a performance vehicle. For a year I was constantly refilling it. I then had another routine yearly maintenance service appt with Eduardo and mentioned these concerns again. He immediately told me that it was NOT normal to be losing coolant like I was and made sure to have the mechanics investigate further. Turned out to be a huge leak in my turbo coolant lines that ultimately were repaired under warranty. My warranty would’ve soon expired and I would have had to spend quite a bit in repairs for something previous advisors tried to say is normal! Eduardo has since always made sure I took full advantage of warranties and service packages to get maximum benefit! I won’t go to anyone else now! Thank you Eduardo! More

I was throughly pleased with the service experience. The staff is well trained and helpful. Eduardo was helpful and kept us informed The staff is well trained and helpful. Eduardo was helpful and kept us informed More

Great dealer. However, too much upselling on annual service. Should be covered by warranty. The warranty is the main reason I buy BMW. If it loses its meaning, I w However, too much upselling on annual service. Should be covered by warranty. The warranty is the main reason I buy BMW. If it loses its meaning, I will have to look at other products. More

Excellent experience- only took 1 hr and 30 mins start to finish. Received an acceptable trade in value for my car and the vehicle I purchased was priced very reasonably. First positive experience I’ve had finish. Received an acceptable trade in value for my car and the vehicle I purchased was priced very reasonably. First positive experience I’ve had and a dealership. Not pushy or dishonest. Highly recommend! Thanks Mr. Jimenez ! More

Alejandro and team did a great job of taking care of all of our needs. of our needs. More

Prompt and efficient service. Service advisor Anna five star customer service. Will definitely recommend Advantage BMW Service Center. Service advisor Anna five star customer service. Will definitely recommend Advantage BMW Service Center. More

Great service. Great transportation service. Delvered on time. Jose provided exceptional service. Would recommend him Great transportation service. Delvered on time. Jose provided exceptional service. Would recommend him More

My service consultant was Joshua. He was very professional and helpful as he provided me with a shuttle ride while my car was being serviced and kept me updated throughout the process He was very professional and helpful as he provided me with a shuttle ride while my car was being serviced and kept me updated throughout the process. More

I have 3 family BMWs. The service is almost Perfect every single time. Free service would make it 100 perfect. The service is almost Perfect every single time. Free service would make it 100 perfect. More