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BMW of Houston Midtown

Houston, TX

4.8
1,213 Reviews

1305 Gray St

Houston, TX

77002

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Showing 1,213 reviews

March 28, 2025

Best BMW service department in Houston. Maybe even Texas. Got to my car pretty quick after a last minute emergency occurred. My service advisor Alejandro felt more like a personal assistant More

by DRose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre
Mar 28, 2025 -

BMW of Houston Midtown responded

Hello, we're happy you found our staff to be so helpful during your experience here at Advantage BMW Midtown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2025

Advantage BMW has always been very supportive and dependable. Yasmin, Elaine, Giancarlo and Destin are great, they listen and address our queries and needs promptly. Thank you to them and the Advanta More

by rjamoura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Flores
Mar 28, 2025 -

BMW of Houston Midtown responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 27, 2025

Our service advisor Lourdes was great! Attentive service and very knowledgeable. She explained the repairs in depth and got us a loaner while our car was being serviced. She was very help More

by D Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes
Mar 28, 2025 -

BMW of Houston Midtown responded

Hello, we're happy you found our staff to be so helpful during your experience here at Advantage BMW Midtown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2025

Customer service was superb. Jose was an exemplary worker, well mannered, and eager to please More

by Aurease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 28, 2025 -

BMW of Houston Midtown responded

Hi Aurease, we're happy to hear you had such a positive experience with Jose! Feel free to reach out to us if you need anything. Have a wonderful day.

March 26, 2025

Great service and the team was very easy to work with. I am very satisfied with the entire process, and with the car. More

by jason.westin
Recommend Dealer
Yes
Employees Worked With
Yaz
Mar 27, 2025 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2025

Wade was outstanding, the whole staff was wonderful as well! They made the process easy and exciting. More

by Rpn19astro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Watson, Sebastian Olszewski
Mar 27, 2025 -

BMW of Houston Midtown responded

Hi, thanks for your praise and kind comments about Wade and team. Feel free to reach out to us if you need anything. Have a wonderful day.

March 26, 2025

Service was incredible and everyone was very friendly and polished. They got me in and out fast and I am a happy customer More

by cmnjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Majia, Sebastian Olszewski
Mar 28, 2025 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 24, 2025

Exceptional service each time! This is the only place I trust to service my car. Eduardo is also the very best advisor!! More

by ROSA M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Bendeck, Sebastian Olszewski
Mar 26, 2025 -

BMW of Houston Midtown responded

Hi Rosa, thanks for your praise and kind comments about Eduardo. Feel free to reach out to us if you need anything. Have a wonderful day.

March 24, 2025

I did not arrive with a current insurance card and they were very patient while I contacted the insurance company to get the paperwork. I really appreciate their patience More

by cacollinsmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leyla Rodriguez
Mar 26, 2025 -

BMW of Houston Midtown responded

Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2025

I had an outstanding experience from start to finish. Leyla, my service advisor, was fantastic—professional, attentive, and incredibly helpful throughout the entire process. She made sure I was informed More

by Jeevan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leyla Rodriguez
Mar 23, 2025 -

BMW of Houston Midtown responded

Jeevan, we are so happy to read such a great review about Advantage BMW Midtown! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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