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BMW of Houston Midtown

Houston, TX

4.8
1,213 Reviews

1305 Gray St

Houston, TX

77002

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Showing 1,213 reviews

December 11, 2025

Always superior service, always super friendly and helpful to make sure my car is running top notch! Alejandro is my service advisor and he is excellent! More

by jennifermeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre
Dec 20, 2025 -

BMW of Houston Midtown responded

Hello, we're happy you found Alejandro to be so supportive during your experience here at Advantage BMW Midtown. We do hope we can be of assistance in the future. Take care!

December 09, 2025

Took my vehicle to get my brakes done, overall great service, turn around was quick, and the employee were very professional More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
Dec 10, 2025 -

BMW of Houston Midtown responded

Hello Daniel, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2025

It was my first time going to this dealership, and they were so helpful. I was assisted as soon as I walked up, I wanted my emissions checked, and it didn’t seem to take more than 30-45 mins. I was able to More

by Rhema W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
Dec 10, 2025 -

BMW of Houston Midtown responded

Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 09, 2025

Maysoon Miller was a pleasure to work with and was very engaged in the process. She showed great attentiveness and concern and was a great partner in finding the best service for my old vehicle. Highly re More

by pherrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maysoon Miller
Dec 10, 2025 -

BMW of Houston Midtown responded

Hi Pherrada, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! Until the next time we meet, take care!

December 08, 2025

Great facility with reasonable car price. Employees are professional and helpful. Friendly environment and good car collection More

by Titi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Rodriguez
Dec 10, 2025 -

BMW of Houston Midtown responded

Hi Titi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

December 05, 2025

Best service professional I've ever worked with at Advantage in my 21 years and 6 cars from them. Helpful, prompt, smart. 5+ stars. More

by Jeffreyshankman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Guerrero
Dec 07, 2025 -

BMW of Houston Midtown responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 03, 2025

David was great and made sure everything was smooth from start to finish! The shuttle service was also a great benefit. More

by Momofbrooklyn2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David , Sebastian Olszewski
Dec 03, 2025 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2025

Great service from Bryant! Friendly, professional, and kept me informed the entire time. Very satisfied with the BMW. More

by Halhamadani462
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Dec 05, 2025 -

BMW of Houston Midtown responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 01, 2025

My service advisor left before my vehicle was finished so I had to find another advisor who was very good. I was not given any updates on my vehicle. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry dropped the ball but Malia finished great
Dec 03, 2025 -

BMW of Houston Midtown responded

I am sorry to hear that we failed to provide you with an excellent customer service experience, I take these comments very seriously as Barry should have kept you informed throughout your visit and delivered the vehicle back to you once completed. I will address this issue with my team and make sure this never happens again, meantime if there is anything I can further assist you with, please contact me Jesse Garcia at 713-289-1282.

November 30, 2025

Appreciate the courteous and efficient service, along with timely updates. The service area is clean and bright. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Dec 01, 2025 -

BMW of Houston Midtown responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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