Back

BMW of Houston Midtown

Houston, TX

4.8
1,375 Reviews

1305 Gray St

Houston, TX

77002

Directions

By Type

Showing 1,375 reviews

July 09, 2026

Extremely grateful to take my car here and get fixed. Lulus knowledgeable of items required efficiently sped up the process. She could answer all my questions and kept me updated with status. Highly reco More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lourdes la rosa
Jul 10, 2026 -

BMW of Houston Midtown responded

Hello Amanda, we're happy you found our staff to be so supportive during your experience here at BMW of Houston Midtown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2026

I had an excellent experience with BMW’s roadside assistance and service department. Yesterday, I got a flat tire and called BMW Roadside Assistance. They arrived in less than 30 minutes and quickly More

by gabbybarrionuevo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Jul 02, 2026 -

BMW of Houston Midtown responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston Midtown! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2026

This dealership is conveniently located and I have always had good communication with their service advisors. Rosie was great today! More

by Cking_17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie
Jun 26, 2026 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2026

Al Lloyd is an excellent sales advisor. He has sold me several BMW’s I’ve referred friends to him as well. More

by Elgin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Lloyd
Jun 26, 2026 -

BMW of Houston Midtown responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

June 24, 2026

The entire service experience was absolutely impeccable from beginning to end. Constant clear communication, honest and upfront pricing, and ready precisely on time! More

by jeremyhenry89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Guerrero, Sebastian Olszewski
Jun 25, 2026 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2026

David from services was very helpful in getting the tires replaced. Fantastic service. Thank you More

by Khkumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 22, 2026 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff David to be so supportive during your experience here at BMW of Houston Midtown. We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2026

Rosie was awesome! ! Not only did she get My BMW 335i fixed, but she also got me and my fiancé, a baby gift for our son who is due on the 28th! Rosie has been my advisor More

by LJLATIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie, Sebastian Olszewski
Jun 22, 2026 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff Rosie to be so supportive during your experience here at BMW of Houston Midtown. We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2026

Anna Crawford his kind, professional and does an excellent job. I have been coming to this location for service of my cars since 1998. She is one of the best service advisors that has helped me. More

by John.Sullivan426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Crawford
Jun 21, 2026 -

BMW of Houston Midtown responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

June 19, 2026

David was exceptional, helpful from start to finish—one of my best BMW service experiences. ⭐⭐⭐⭐⭐ More

by maryshekari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David C at BMW of Houston Midtown
Jun 21, 2026 -

BMW of Houston Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston Midtown! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2026

Outstanding service every time I bring my vehicle in for service. David my service advisor explained in great detail on what was going on with my vehicle. More

by albert.jackson87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David , Sebastian Olszewski
Jun 21, 2026 -

BMW of Houston Midtown responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

...
4
...