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BMW of Houston Midtown

Houston, TX

4.8
1,214 Reviews

1305 Gray St

Houston, TX

77002

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Showing 1,214 reviews

January 19, 2025

I always have a pleasant experience here! Ramon, my last advisor was great and excellent customer service More

by trriles86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Zapata
Jan 21, 2025 -

BMW of Houston Midtown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. We are always more than happy to assist you if anything else comes up. Take care!

January 15, 2025

I received great service and Alba who was my Advisor was very knowledgeable, understanding & a joy to work with! More

by mllynch01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Galindo
Jan 16, 2025 -

BMW of Houston Midtown responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 14, 2025

My car went in for some basic maintenance. All was handled quickly and great communication. More

by fgp0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
Jan 15, 2025 -

BMW of Houston Midtown responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2025

My experience has been positive from initial purchase through warranty work and initial service. The team listens well and accommodates my needs. More

by Dperryman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dang
Jan 15, 2025 -

BMW of Houston Midtown responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! We are always more than happy to assist you if anything else comes up. Take care!

January 12, 2025

Service and sales are beyond friendly, professional, and quick to help I highly recommend this location. You won’t be disappointed Anna Yasuda More

by agf1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward and Kyle Rancourt, Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Jan 13, 2025 -

BMW of Houston Midtown responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 10, 2025

Very happy with BMW advantage - their after sale service is world class - many thanks to Elaine Flores who helps us with any servicing needs for our BMW cars More

by oliverkassam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine flores
Jan 12, 2025 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 10, 2025

Everything was great the one that wait on me very good but shop was not 🚫 the prices was not good at all I wont says was inflated More

by carter4440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre , Sebastian Olszewski
Jan 12, 2025 -

BMW of Houston Midtown responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (713) 289-1200 when you have a chance. Thank you, and we look forward to hearing from you.

January 10, 2025

Always very helpful, fast, clean. Customer service is always great and the staff is on top of everything. More

by carneirofrancis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anaïs Mejia
Jan 11, 2025 -

BMW of Houston Midtown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2025

Went in and they took care of me right away. The service advisor listened to my concerns and did exactly what needed to be done. More

by eandeautoservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramón (service advisor)
Jan 12, 2025 -

BMW of Houston Midtown responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2025

Service is good but do not like location Also I feel I overpaid for my sedan More

by ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin McGaughey
Jan 08, 2025 -

BMW of Houston Midtown responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (713) 289-1200 when you have a chance. Thank you, and we look forward to hearing from you.

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