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BMW of Houston Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
1,214 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 1,215 reviews

November 15, 2024

The people are always willing to help. They are courteous and pleasant. I love coming to the dealer. More

by Nere2452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anais Mejia, Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Report | Print
Nov 18, 2024 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2024

Josh was my first time having Josh as my service advisor and it was a great experience. He was kind and made sure he explained all my services throughly. He also communicated very well after my car was insp More

by Egamb54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Report | Print
Nov 14, 2024 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. If you have any further questions, please give us a call. We're always happy to help!

November 12, 2024

Perfection! Our experience from purchasing to service has been the standard by which others will be judged. More

by hollandw
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alba
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Nov 14, 2024 -

BMW of Houston Midtown responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 11, 2024

Great communication, service and timeliness. They went over and above to provide great customer service. More

by rtphil413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy
Report | Print
Nov 12, 2024 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 09, 2024

Lourdes la Rosa is an outstanding customer service provider. I highly recommend her, always attentive and proactive to the customer’s need. More

by euzcategui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes La Rosa
Report | Print
Nov 12, 2024 -

BMW of Houston Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! We are always more than happy to assist you if anything else comes up. Take care!

November 08, 2024

Steven was my consultant however he was at lunch when I first arrived and Josh assisted me Josh was very pleasant and very helpful. Just when I thought the service couldn’t be better after talking to Stev More

by lisa_rucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven and Josh, Sebastian Olszewski
Report | Print
Nov 09, 2024 -

BMW of Houston Midtown responded

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 06, 2024

Work was performed proper & as requested. The additional inspection was appreciated and provided valuable maintenance info. More

by kellyefram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Report | Print
Nov 09, 2024 -

BMW of Houston Midtown responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 05, 2024

Nice experience, didn’t feel pressured into anything. Love my car. Would recommend for sure. More

by Liza M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Lloyd
Report | Print
Nov 07, 2024 -

BMW of Houston Midtown responded

Thank you Liza for taking the time to let us know how we did. We hope you have a great day!

November 05, 2024

Friendly advisor. Fast service. We are happy with it and will recommend it to everyone we know. More

by catlee1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Report | Print
Nov 09, 2024 -

BMW of Houston Midtown responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

November 01, 2024

Courteous, prompt, thoughtful, caring service people, clear and thorough descriptions of car issues with options—especially appreciate the Uber to and from. More

by frieden6
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy, Stephen Dang
Report | Print
Nov 02, 2024 -

BMW of Houston Midtown responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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