BMW of Houston Midtown

Josh who was my service rep was the best . He gave me a super VVIP treatment . Will always go to this dealership because of him . He gave me a super VVIP treatment . Will always go to this dealership because of him . More

Always helpful great customer service always willing to go above and beyond. Follow up is excellent we always know what is happening every step while our car is in their care. go above and beyond. Follow up is excellent we always know what is happening every step while our car is in their care. More

Prompt and excellent service. Very clean and very professional. Staff was very friendly, knowledgable and professional. Presented options and did not try to oversell services. Very clean and very professional. Staff was very friendly, knowledgable and professional. Presented options and did not try to oversell services. More

I have an older but in good shape 4 series BMW. I get treated the same as if I had a newer car and in fact the dealership tried to give me options to save money. only what is necessary. I get treated the same as if I had a newer car and in fact the dealership tried to give me options to save money. only what is necessary. More

Great service and great facility and everyone is friendly. Bigger sign where to find service dept would be good. friendly. Bigger sign where to find service dept would be good. More

My client advisor Collin is the best. Always gives me the best service. Really feel like family when visiting the service center. Always gives me the best service. Really feel like family when visiting the service center. More

Best service in Houston. It is a drive for me but worth the time it takes It is a drive for me but worth the time it takes More

Mr. Daryl in sales was amazing! He answered every question I thought I may have had. He made my car buying experience and decision making more fun. His personality and professionalism.was unmatched. question I thought I may have had. He made my car buying experience and decision making more fun. His personality and professionalism.was unmatched. I really enjoyed him so much I referred others to him, not sure if they are ready to buy or not but I truly passed out his information. Barry in service is another wonderful guy. I brought the car in and he made sure I was comfortable and had all the knowledge and insight I needed in reference to the vehicle. I had a concern about something on the car and he had me to bring it back so that we could find out what happened. Another fine gentleman I would highly recommend! Oh and let me not leave out my financial guy. He was amazing as well. He made the purchase for me very easy. When I met with him to sign the paperwork I was so very nervous and didn’t know what to expect, but as I sat in his office he explained the process and told me where to sign and I was like that’s it! I was prepared to sit at the dealership all day. When he said sign her and your done I had to ask again are you sure I don’t have to wait for anything else because I have the time and he said again you’re all done. I was blown away! Now I recommend this place to everyone that I know! Right now I’m a very happy camper. 😊 More

Service on my BMW was accomplished quickly and professionally. It was completed faster than promised. The service advisor kept me informed every step of the way. professionally. It was completed faster than promised. The service advisor kept me informed every step of the way. More

The service advisor was friendly and welcoming. I liked that they photographed all around the vehicle before even touching it to document any existing damage. They took care of my issues and had I liked that they photographed all around the vehicle before even touching it to document any existing damage. They took care of my issues and had my car ready the next day. I will use them again. More