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BMW of Houston Midtown

Houston, TX

4.8
1,215 Reviews

1305 Gray St

Houston, TX

77002

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Showing 1,215 reviews

July 30, 2024

Jerry Ward is my advisor, and this is the second time I have had the opportunity to work with him. He took charge of my second flat in less than a month, going the extra mile, and I am very grateful for hi More

by Maria
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
Jul 31, 2024 -

BMW of Houston Midtown responded

Hi Maria, we're happy you found Jerry to be so supportive during your experience here at Advantage BMW Midtown. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2024

As usual the service was excellent. The manager in charge was Steve Dang very professional, knowledgeable who explained the whole process. Lilia a satisfied customer More

by Lilialeblanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Dang
Aug 01, 2024 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2024

Service department was great. They helped me when I needed unexpected service. Barry was a very helpful service adviser, highly recommend him. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
Jul 30, 2024 -

BMW of Houston Midtown responded

Hi Nancy, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. Thanks for the recommendation, and have an amazing day!

July 26, 2024

Doing right by the customer is not always the norm, but the entire maintenance department at Advantage BMW are special. Specifically want to express my gratitude to Lourdes La Rosa, honest, easy going, and More

by HABU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes La Rosa Figuera
Jul 26, 2024 -

BMW of Houston Midtown responded

Hi Habu, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2024

Ana was great as usual. I bought my X3 certified Preowned from Advantage. They went the extra mile to take care of a few issues with the X3 as part of my deal. The servic More

by Masterbuilder627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
Jul 26, 2024 -

BMW of Houston Midtown responded

Hi, thanks for your praise and kind comments about Ana. Until the next time we meet, take care!

July 25, 2024

Great service from service advisor Elaine Flores. She was very friendly, kind and helpful today. More

by randypvalcin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Flores
Jul 26, 2024 -

BMW of Houston Midtown responded

Hello, we're happy you found our staff to be supportive during your experience here at Advantage BMW Midtown. Feel free to reach out to us if you need anything. Have a wonderful day.

July 24, 2024

I really appreciate the service that I receive when I take my car in for service they staff is excellent. Thank you More

by sonjibrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Jul 24, 2024 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2024

Great service all the way around - timely, accurate , courteous and high quality. Repeat client for years. More

by K B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Bendeck
Jul 26, 2024 -

BMW of Houston Midtown responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2024

I alway have a wonderful experience with Advantage BMW. Excellent customer service!! Especially with my service representative Barry!! More

by Lucys Dad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Tommas
Jul 26, 2024 -

BMW of Houston Midtown responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2024

Brought vehicle in for routine maintenance. Just recently exceeded mileage warranty. Thanks to dealer, was able to purchase an extended warranty that covered all items- and for less than the ro More

by mel.traylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes; (trainee- don’t remember his name)
Jul 24, 2024 -

BMW of Houston Midtown responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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