BMW of Houston Midtown

My advisor Mr. Barry always makes sure that I am aware of the services that are needed urgently and those that can be addressed later. Barry always makes sure that I am aware of the services that are needed urgently and those that can be addressed later. More

Lourdes La Rosa is a great service advisor. She explains everything and answers all my questions. She explains everything and answers all my questions. More

Steven was very helpful with today's service request (replaced starter motor). I was pleasantly surprised that he was able to squeeze me in before the long weekend. (replaced starter motor). I was pleasantly surprised that he was able to squeeze me in before the long weekend. More

My advisor Eduardo is professional, knowledgeable, and updated me on the status of my vehicle. Eduardo also waited for me when I was running behind to pick up my vehicle. updated me on the status of my vehicle. Eduardo also waited for me when I was running behind to pick up my vehicle. More

Robert is fantastic at keeping me updated with progress and any findings when i bring my vehicle in. and any findings when i bring my vehicle in. More

I would not recommend. Not trustworthy. Twice have been given false information. Once said my brakes/rotors needed to be replaced immediately offered me an extended 3 month Not trustworthy. Twice have been given false information. Once said my brakes/rotors needed to be replaced immediately offered me an extended 3 month warranty (mine was about to expire) that would cover the brakes and rotors then they only changed the pads and said the rotors were fine. When they wanted to charge me full price the brakes and rotors needed immediate attention, but under warranty they no longer needed immediate attention only pads. Second time, quoted me for tires (those needed to be replaced), louvers needed to be replaced, and control arm bent. Took for a second opinion and neither needed to be replaced. Louvors had a piece of debris that needed to be pulled out (was told it was damaged) and the dealership wouldn’t do that ( we did it in the parking lot) and the arm control only had a scratch not bent. Wanted to charge me over $2000 for that. More

Kyle was great to work with, honest and patient. . The dealership was not a high pressure business. . The dealership was not a high pressure business. More

Good service but it took a little longer than I anticipated. Must be a busy day. anticipated. Must be a busy day. More

Advantage BMW is a fabulous dealer and I would recommend them to any friemd or neighbor. them to any friemd or neighbor. More

Bryant is very friendly and knowledgeable and supportive. The state inspection of my car was completed on time as expected. It was clear when I get the car thanks The state inspection of my car was completed on time as expected. It was clear when I get the car thanks More