Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Houston Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
1,215 Reviews
Call Dealership (713) 289-1200
View Awards

1305 Gray St

Houston, TX

77002

Directions

By Type

Showing 1,215 reviews

May 08, 2024

Superb customer service, efficient service time for vehicle, patient and caring. Extremely clean location as well as loaner vehicles. More

by Moe.gibbs5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Bendeck
Report | Print
May 09, 2024 -

BMW of Houston Midtown responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 07, 2024

Always terrific service here, prompt and efficient and all the advisors are knowledgeable and keep you constantly informed about what's going on with your car More

by brennanhiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin McGaughey, Sebastian Olszewski
Report | Print
May 09, 2024 -

BMW of Houston Midtown responded

We are thrilled to hear that you had a terrific experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 07, 2024

Great customer service. Elaine Flores in service and Kevin Montano in sales are both stellar! More

by rdeisenbeiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Montano in sales and Elaine Flores in service are both stellar!, Justin McGaughey
Report | Print
May 09, 2024 -

BMW of Houston Midtown responded

We're delighted to learn about your positive experience and the great assistance provided by Kevin! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 06, 2024

The service was great. My 2006 BMW was taken car of like it was newer model. The service technician Adam kept me up to date on when my car would be ready for pick up. I wil More

by rwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Report | Print
May 08, 2024 -

BMW of Houston Midtown responded

We're delighted to learn about your positive experience and the great assistance provided by Adam! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 05, 2024

Advantage BMW helped me with my new car delivery. Everything from the initial order and final pickup went fast and smooth. Kevin Montano helped me the entire process with professionalism and atten More

by Grayghost
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Montano-Client Advisor, Sebastian Olszewski
Report | Print
May 08, 2024 -

BMW of Houston Midtown responded

It's great to hear that Advantage BMW Midtown provided you with a smooth and efficient experience for your new car delivery! Kevin's professionalism and attentiveness certainly made a positive impact. Enjoy your new BMW!

May 02, 2024

The best service ever, Vianey is the best service advisor, I will come back every time. More

by ticotavo1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey Sevilla, Sebastian Olszewski
Report | Print
May 02, 2024 -

ticotavo1977 responded

The best service ever, Vianey is the best service advisor, I will come back every time.

May 01, 2024

Excellent communication. Super efficient. No surprise fees, trade-in price was as expected. Staff was very friendly. More

by Sherm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
Report | Print
May 02, 2024 -

BMW of Houston Midtown responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 01, 2024

Andres is an excelllent service consultant. I would highly recommend him. I will again use him. More

by Ab83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Acosta
Report | Print
May 02, 2024 -

BMW of Houston Midtown responded

It's fantastic to hear that you had a great experience and that Andres provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

May 01, 2024

Jesus, Andres and Fernando were all amazing service members. Highly recommend. Service and minor exterior damage were performed on a timely manner and very well. More

by Bellina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
Report | Print
May 03, 2024 -

BMW of Houston Midtown responded

It's great to hear about your positive experience with Jesus, Andres, and Fernando at the dealership! Their service and attention to detail made a positive impression on you. If there's anything else you'd like to share or if you have any other recommendations, feel free to let me know!

May 01, 2024

For ten years I have used Advantage to service my car. Have always been pleased with their service More

by Tb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandro
Report | Print
May 03, 2024 -

BMW of Houston Midtown responded

That's fantastic to hear that you've had a great experience with Advantage BMW Midtown over the years! Consistent quality service can make a difference. Thank you for your loyalty!

1
...
65
66
67
...
122