BMW of Houston Midtown
Houston, TX
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Came to get my tire repaired and the whole transaction was very smooth thanks to Anna. That was so helpful during this process will definitely come back. was very smooth thanks to Anna. That was so helpful during this process will definitely come back. More
The level of professalism from service, Joshua, and Yaz sales lived up to my expectations. Before leaving the service department. Joshua assisted me in getting the service my vehicle needed. When it came sales lived up to my expectations. Before leaving the service department. Joshua assisted me in getting the service my vehicle needed. When it came to get into a newer vehicle I was referred to Yaz, who found the prefect vehicle that met my needs. More
Be careful… extremely careful, as they quote you one price, then charge you a higher price when you are there to pick up your car We will never go back price, then charge you a higher price when you are there to pick up your car We will never go back More
I received timely service. My service rep new the history on my car and explained the service that was needed and why it was needed. My vehicle was ready on time and my cost est My service rep new the history on my car and explained the service that was needed and why it was needed. My vehicle was ready on time and my cost estimate was accurate. My rep is very personable and greeted me with a smile.He is always helpful knowledgeable and explains the car's performance so I can understand. More
Advantage bmw is the best place for servicing your bmw. I have been going there for 3 years now and will be a life time client. Its very family oriented and welcoming on every visit. They are exellent prof I have been going there for 3 years now and will be a life time client. Its very family oriented and welcoming on every visit. They are exellent professionals and i am always taken care of by the best there. Good job guys keep up the good work. More
Rebeca is the best service advisor I’ve ever worked with! She’s knowledgeable, honest, and truly looks out for her customers. She took time to explain my warranty coverage, available coupons, and even taught She’s knowledgeable, honest, and truly looks out for her customers. She took time to explain my warranty coverage, available coupons, and even taught me what to ask if I ever go elsewhere for repairs. I’ve been coming to BMW Midtown for years, but no one ever told me you have to request a loaner about two weeks in advance — Rebeca did, and now I can plan ahead. She makes me feel comfortable, seen, and heard every time I visit. She’s changed my perception that dealership service centers are overpriced or pushy. I trust her completely and feel confident bringing my car to her for anything. BMW Midtown is lucky to have her! More

