Back

BMW of Houston Midtown

Houston, TX

4.8
1,213 Reviews

1305 Gray St

Houston, TX

77002

Directions

By Type

Showing 1,213 reviews

October 23, 2025

Giancarlo Burgos was outstanding client advisor. We liked the service he provided us in purchasing our BMW. More

by Rudy McIntyre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giancarlo Burgos, Sebastian Olszewski
Oct 25, 2025 -

BMW of Houston Midtown responded

Rudy, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2025

Came to get my tire repaired and the whole transaction was very smooth thanks to Anna. That was so helpful during this process will definitely come back. More

by isaiahsanders09
Recommend Dealer
Yes
Employees Worked With
Anna
Oct 23, 2025 -

BMW of Houston Midtown responded

Hello, thank you for your kind review; we are happy to pass along your comments to Anna here at Advantage BMW Midtown! We look forward to your next visit! Take care!

October 22, 2025

The level of professalism from service, Joshua, and Yaz sales lived up to my expectations. Before leaving the service department. Joshua assisted me in getting the service my vehicle needed. When it came More

by lalove1962
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
YAZ GUERRERO , Sebastian Olszewski
Oct 23, 2025 -

BMW of Houston Midtown responded

Hi, thank you for your kind review; we are happy to pass your comments to Joshua, and Yaz here at Advantage BMW Midtown! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2025

Robert Garcia has been my sales advisor for over 10 years and he takes Awesome care of me! More

by renitasmiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Oct 23, 2025 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. We hope to see you soon!

October 21, 2025

Be careful… extremely careful, as they quote you one price, then charge you a higher price when you are there to pick up your car We will never go back More

by mjpaneral
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Olszewski
Oct 23, 2025 -

BMW of Houston Midtown responded

Hi Michael, thank you for your feedback. We’re sorry to hear about your experience and would like to review your repair order to understand what happened. Please contact me directly at solszewski@group1auto.com or 713-289-1212 so we can make things right. Sebastian Olszewski  General Manager

October 20, 2025

Quality service is typical here at advantage BMW. Thankful for the expertise of my service advisor Barry. More

by Jonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
Oct 23, 2025 -

BMW of Houston Midtown responded

Hi Jonte, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 20, 2025

I received timely service. My service rep new the history on my car and explained the service that was needed and why it was needed. My vehicle was ready on time and my cost est More

by Pam H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
Oct 21, 2025 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2025

Advantage bmw is the best place for servicing your bmw. I have been going there for 3 years now and will be a life time client. Its very family oriented and welcoming on every visit. They are exellent prof More

by Keenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. David Guerrero
Oct 23, 2025 -

BMW of Houston Midtown responded

Hi Keenan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2025

Great service as always. Lulu and team took great care of the vehicle and was done in a timely manner. More

by jholder18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes
Oct 20, 2025 -

BMW of Houston Midtown responded

Hi, we're happy you found Lulu to be so supportive during your experience here at Advantage BMW Midtown. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2025

Rebeca is the best service advisor I’ve ever worked with! She’s knowledgeable, honest, and truly looks out for her customers. She took time to explain my warranty coverage, available coupons, and even taught More

by jmacharry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebeca Erazo
Oct 19, 2025 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. We hope to see you soon!

...
8
...