BMW of Houston North - Service Center
Houston, TX
593 Reviews of BMW of Houston North - Service Center
Justin is amazing! I came in for minor maintenance services early Saturday. Justin explained the services well and kept me updated throughout the process. Give him a ra I came in for minor maintenance services early Saturday. Justin explained the services well and kept me updated throughout the process. Give him a raise! More
Victor assisted me at Service. He communicated well and addressed all of my concerns. He took an extra step in addressing one of my concerns by comparing a similar model in th He communicated well and addressed all of my concerns. He took an extra step in addressing one of my concerns by comparing a similar model in the lot. I was a walk-in but did not have to wait too long. Highly recommend working with Victor and the service center. More
Service and attention was great. Completed in time. Process was explained in detail Also premier service, pricing and extended warranty inspection went as planned. All good. 5 st Completed in time. Process was explained in detail Also premier service, pricing and extended warranty inspection went as planned. All good. 5 stars More
I've been coming to this dealership for 9 years now. I've had nothing but a great experience each and every time I've been here. I can't say a bad word about the service department. I've had two differe I've had nothing but a great experience each and every time I've been here. I can't say a bad word about the service department. I've had two different service advisers in 9 years Jeremy and Adrian. They are both excellent and very personable. They always go above and beyond of what is required. I have zero complaints. More
I had an appointment for an oil change at 7 a. m. I arrived at 6:50 a.m. I left the dealership at 10:20 a.m. in my opinion, that is a horrible customer experience. Under no circumstances should m. I arrived at 6:50 a.m. I left the dealership at 10:20 a.m. in my opinion, that is a horrible customer experience. Under no circumstances should an oil change take that long. Please do better. More