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BMW of Houston North - Service Center

Houston, TX

4.8
593 Reviews

593 Reviews of BMW of Houston North - Service Center

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June 18, 2025

I really appreciated the support and care to my vehicle as well as respect to me. Great customer service More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ornelas
June 07, 2025

Great friendly people and great service. They care abouth their customers.Highly recommend for all your needs. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian, Desmond
Jun 10, 2025 -

BMW of Houston North responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

June 07, 2025

Justin is amazing! I came in for minor maintenance services early Saturday. Justin explained the services well and kept me updated throughout the process. Give him a ra More

by Brianna Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 10, 2025 -

BMW of Houston North responded

Hello Brianna, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. If you ever need help, just give us a call. Happy motoring!

June 04, 2025

I would like to thank you for the Professionalism shown from the beginning to end of my appointment. More

by ssteph4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Jun 08, 2025 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 03, 2025

Victor assisted me at Service. He communicated well and addressed all of my concerns. He took an extra step in addressing one of my concerns by comparing a similar model in th More

by Jude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jun 06, 2025 -

BMW of Houston North responded

Hi Jude, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2025

Service and attention was great. Completed in time. Process was explained in detail Also premier service, pricing and extended warranty inspection went as planned. All good. 5 st More

by Ajangoverogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Wyatt
Jun 02, 2025 -

BMW of Houston North responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2025

Service was quick, personnel very nice and accommodating. Excellent work. Waiting area was clean, stocked with water & snacks More

by cirvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
May 30, 2025 -

BMW of Houston North responded

Hi Cirvin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2025

I've been coming to this dealership for 9 years now. I've had nothing but a great experience each and every time I've been here. I can't say a bad word about the service department. I've had two differe More

by kpyeatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien
May 31, 2025 -

BMW of Houston North responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Houston North. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 26, 2025

I had an appointment for an oil change at 7 a. m. I arrived at 6:50 a.m. I left the dealership at 10:20 a.m. in my opinion, that is a horrible customer experience. Under no circumstances should More

by SMartin
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin was customer care oriented
May 28, 2025 -

BMW of Houston North responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8901 to discuss what we can do to help.

May 24, 2025

This dealership has a very professional and friendly atmosphere. Service and Sales personnel are very helpful and friendly. Great place! More

by Tony C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck, Mathew.
May 27, 2025 -

BMW of Houston North responded

Hello Tony, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! If you ever need help, just give us a call. Happy motoring!

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