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BMW of Houston North - Service Center

Houston, TX

4.8
575 Reviews

575 Reviews of BMW of Houston North - Service Center

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May 07, 2025

BMW of Houston North is a professional and trustworthy dealership. I have been buying and servicing my cars here for the last 10+ years. There has never been and negative experiences. I highly recommend t More

by azsnobunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck Haytasingh
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May 06, 2025

Jorge is an excellent service advisor who offers professional and top Noth customer service! Everything was done in a timely manner with great contact during the process More

by Tracy S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge A
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May 01, 2025

Fast and friendly. I went in without an appointment and they took care of me immediately, put me in a loaner, and finished my service in 2 days. The best of the best More

by kristineanh85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arielle and Adrian
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May 04, 2025 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2025

This dealership is very accommodating. I feel like they go over and above to make my service easy and stress free. More

by Miss Bossy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian in service
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May 04, 2025 -

BMW of Houston North responded

Hello Miss, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2025

My experience with BMW North is always great. Adrian has been my service advisor from the beginning and he has delivered every time! More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ornelas
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Apr 28, 2025 -

BMW of Houston North responded

Hi Ralph, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 21, 2025

This is my second BMW and I have always taken my vehicle to BMW North Houston for service. I have always been very pleased with the service work performed. They keep me informed of the necessary repairs a More

by Nalmit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamza
Report | Print
Apr 24, 2025 -

BMW of Houston North responded

We are pleased to hear you had such a positive experience with us, Nalmit! If you need more help, our team is available to talk -- safe travels!

April 19, 2025

My rep was Hazma who was excellent. He is always professional and concerned about my needs as a customer. He also goes above and beyond to ensure I have everything to make sure my car r More

by teresaarobinson45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazma
Report | Print
Apr 22, 2025 -

BMW of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 16, 2025

Great service advisor Hamza. Timely technical support. Clean facility. Overall good experience. Happy each visit. More

by debralynnmartinez
Recommend Dealer
Yes
Employees Worked With
Hamza
Report | Print
Apr 17, 2025 -

BMW of Houston North responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 13, 2025

First time here and was very happy with the service that they provided. Jorge was excellent More

by colin_2168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Apr 15, 2025 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 10, 2025

Victor was great. Timely responses and informative. Checkout was easy. Coupon accepted without hassle or stress More

by Utbajd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Apr 14, 2025 -

BMW of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! Drive safe, and we'll see you on the road.

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