Back

BMW of Houston North - Service Center

Houston, TX

4.8
586 Reviews

586 Reviews of BMW of Houston North - Service Center

Sort by
May 29, 2025

Service was quick, personnel very nice and accommodating. Excellent work. Waiting area was clean, stocked with water & snacks More

by cirvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
May 26, 2025

I had an appointment for an oil change at 7 a. m. I arrived at 6:50 a.m. I left the dealership at 10:20 a.m. in my opinion, that is a horrible customer experience. Under no circumstances should More

by SMartin
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin was customer care oriented
May 28, 2025 -

BMW of Houston North responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8901 to discuss what we can do to help.

May 24, 2025

This dealership has a very professional and friendly atmosphere. Service and Sales personnel are very helpful and friendly. Great place! More

by Tony C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck, Mathew.
May 27, 2025 -

BMW of Houston North responded

Hello Tony, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! If you ever need help, just give us a call. Happy motoring!

May 23, 2025

My Service representative Adrian went above and beyond to make a difficult experience turn out great. He handled every hurdle with professionalism. He communicated with us at every step of the process. More

by Jdcrain1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ornelus
May 24, 2025 -

BMW of Houston North responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 23, 2025

I had the pleasure of meeting service advisor Adam M, he had excellent customer service skills, he was attentive and very knowledgeable. He will be the reason that I return to the service center at BMW Nort More

by melissa_brodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam M
May 27, 2025 -

BMW of Houston North responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2025

⭐️⭐️⭐️ Exceptional Service Experience! I took my BMW of Houston North in for service last week and had a fantastic experience from start to finish. My service advisor, Justin Wyatt, was More

by Kazza1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Wyatt
May 21, 2025 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 15, 2025

BMW of Houston North is a great dealership. I bought my car from there and continue to use them for service. With my most recent service Jorge made sure I was kept informed throughout and the More

by Sheldon J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
May 18, 2025 -

BMW of Houston North responded

Thanks so much for the warm recommendation of the team here at BMW of Houston North. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 13, 2025

My service advisor Adrian is my go to for servicec on my 2 bmws. He's professional and courteous. More

by tk13814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
May 16, 2025 -

BMW of Houston North responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

May 08, 2025

Good service and easy to work with. Especially with the advisor, the time finish the job is perfect. More

by ngxminh109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
May 12, 2025 -

BMW of Houston North responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2025

Mr. Deryck Haytasingh is great person to work with. He knows how to deal with customers and to take care of them. I am very happy to have Mr. Deryck as an my service advisor. More

by sami1820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck Haytasingh
May 12, 2025 -

BMW of Houston North responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...