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BMW of Houston North - Service Center

Houston, TX

4.8
618 Reviews

619 Reviews of BMW of Houston North - Service Center

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August 12, 2025

Professionalism all the way around from the service attendant outside to the service agents on the inside! More

by rboyd6237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Nikitenk
Aug 14, 2025 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 02, 2025

Arielle was very nice and professional. A lot of other dealerships needs people like her.Thank you More

by Ciprian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arielle
Aug 04, 2025 -

BMW of Houston North responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 01, 2025

Another great experience in the books at BMW north Houston!! Deryck my service rep is always amazing and prompt. His customer service and expert communication skills are second to none. They found a s More

by rockyg1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
Aug 04, 2025 -

BMW of Houston North responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2025

The staff at this dealership are extremely efficient, courteous and helpful. A very clean and inviting atmosphere. Jason Mendoza, service advisor, is the best, exceeding my expectations and treating me a More

by Nancy Becker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mendoza, Alexa
Aug 03, 2025 -

BMW of Houston North responded

Hello Nancy, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2025

Clean, modern, courteous and responsive. They DO NOT accept or recognize popular Extended Warranty Company named CARSHIELD 🤷‍♂️ More

by stanajohnson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge. Very courteous, attentive, professional and responsive 👌
Aug 02, 2025 -

BMW of Houston North responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 305-8901 -- we hope to hear from you soon.

July 25, 2025

Serviced my X5 at N Houston BMW and was taken great care of. The staff was extremely knowledgeable and helpful. More

by colbyburks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin C, Victor N
Jul 26, 2025 -

BMW of Houston North responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 19, 2025

Arielle was very patient and explained everything to me which I very much appreciated. Thank you for the good service provided. More

by lyndaanddennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arielle Bulliot
Jul 22, 2025 -

BMW of Houston North responded

Hi, we really appreciate your positive review! If you ever need help, just give us a call. Happy motoring!

July 19, 2025

Fast Check in , great attention to details, reliable job, impecable car clean, very good report on the job done More

by Daniel.h.pellegrini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 22, 2025 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 09, 2025

Met Jorge with the service team. He was prompt with getting necessary info to my car serviced. Kept me informed on what stage the car was on service. Jorge was very professional a More

by fxmontes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Jul 13, 2025 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 28, 2025

All the staff is very helpful. Jason Mendosa is a pleasure to work with. He is both knowledgeable and polite. More

by dlwtfw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mendosa
Jul 01, 2025 -

BMW of Houston North responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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