BMW of Houston North - Service Center

My advisor was helpful and very knowledgeable and accommodating. Listen to my wishes. Time was as expected and the job was done on time. I would rate service as excellent. accommodating. Listen to my wishes. Time was as expected and the job was done on time. I would rate service as excellent. More

I dropped off my X3 for an oil change and alignment. I was greeted promptly by my service advisor Adrian. He arranged a shuttle valet for me back to my home while my car was serviced. Later when I picke I was greeted promptly by my service advisor Adrian. He arranged a shuttle valet for me back to my home while my car was serviced. Later when I picked up my car, Adrian showed me the before and after settings for the wheel alignment and how they had fixed the issue. I’m happy with the service overall. More

The service team is always professional and efficient. They are sincerely interested in my experience and how they can make my service visits even better. It is because of advisors like Jordan and Casse They are sincerely interested in my experience and how they can make my service visits even better. It is because of advisors like Jordan and Cassey that I would purchase another BMW. More

I hate the new Updated waiting area . .. the repeated .. over and over requests for a review ... so .. here is your review... horrible ... horrible ... horrible ... .. the repeated .. over and over requests for a review ... so .. here is your review... horrible ... horrible ... horrible ... More

Dereck , my service representative was very thorough & very polite, also very professional. Terrain, my shuttle driver could not have been more polite. He was an excellent driver. Overall my service ew very polite, also very professional. Terrain, my shuttle driver could not have been more polite. He was an excellent driver. Overall my service ewas great! More

Always the best possible customer service. My service provider is one of the best - I would recommend this branch to anyone with a BMW My service provider is one of the best - I would recommend this branch to anyone with a BMW More

The service center accepted my vehicle immediately and performed all the service required . Deryck was very professional , courteous , and my car was delivered clean. performed all the service required . Deryck was very professional , courteous , and my car was delivered clean. More

Deryck was professional and thorough. He explained the job and followed up on the work. All personnel that I encountered were friendly and helpful. Work was done timely and well. He explained the job and followed up on the work. All personnel that I encountered were friendly and helpful. Work was done timely and well. More

Just got my vehicle inspected for the year. I was not worrying about passing the inspection because I always get my service done at BMW North Houston, and they keep my vehicle in excellent con I was not worrying about passing the inspection because I always get my service done at BMW North Houston, and they keep my vehicle in excellent condition. Great service and wonderful service adviser. I would like to thank my service adviser, Mr. Mendoza for always guiding me on servicing my vehicles. More

Excellent service and friendly knowledgeable staff. My Service Advisor Jason Mendoza made sure my car was ready and handled all service needs. I gave him an excellent rating. My Service Advisor Jason Mendoza made sure my car was ready and handled all service needs. I gave him an excellent rating. More