BMW of Houston North - Service Center

Very Satisfied with the prompt attention and services received on my recall issue. Thought I had a sceduled appointment - I had a verifaction code - Apparently I did not submit request - so why a verif received on my recall issue. Thought I had a sceduled appointment - I had a verifaction code - Apparently I did not submit request - so why a verification #? Regardless, Issue was addressed in the above-mentioned manner. For which I am very pleased. Thanks to my Service Manager for the excellent customer service. More

Courteous, trustworthy and timely services. They deliver the quality stands with the BMW brand. Very helpfull and punctual coomunication.. They deliver the quality stands with the BMW brand. Very helpfull and punctual coomunication.. More

Very well organized and clean building and prompt customer service and very curtious. All around good service customer service and very curtious. All around good service More

This dealership is amazing, they took me in last minute to have some work done on my BMW, Adrian was my advisor, he made sure to explain everything that was getting done to the car, thank you for being kin to have some work done on my BMW, Adrian was my advisor, he made sure to explain everything that was getting done to the car, thank you for being kind and helpful. More

Refused to repair Brake problems on 3 month old car under warranty. No response to explain policy from manager warranty. No response to explain policy from manager More

They need better communication with the customer. Overall good dealer ship. Will go back there. Overall good dealer ship. Will go back there. More

Adrian was absolutely amazing! It was my first time working with him and the service that he provided was excellent!!! He was friendly, personable and knowledgeable. It was my first time working with him and the service that he provided was excellent!!! He was friendly, personable and knowledgeable. More

My advisor Craig was excellent. He kept me informed the entire time with a complete explanation when all was completed. In addition he answered all of my questions leaving me with He kept me informed the entire time with a complete explanation when all was completed. In addition he answered all of my questions leaving me with his card in the event I had any farther concerns. More

Adrian Orleans, my service advisor at BMW of Houston North, provides excellent service and his professionalism is exhibited each time my vehicle is in his care. North, provides excellent service and his professionalism is exhibited each time my vehicle is in his care. More

I recently had the pleasure of visiting BMW of Houston North for a service appointment, and I must say that my experience exceeded all expectations. From start to finish, the dealership staff demonstrated North for a service appointment, and I must say that my experience exceeded all expectations. From start to finish, the dealership staff demonstrated professionalism, efficiency, and a genuine commitment to customer satisfaction. I was pleasantly surprised by how quickly the service was completed. They not only adhered to the promised time frame but also finished ahead of schedule. This efficiency was greatly appreciated, as I was able to get back to my day without any major disruptions. More