BMW of Houston North - Service Center

Great service! Cassie was terrific, and Deryck went above and beyond for me as well. Thanks to everyone who helped me. Cassie was terrific, and Deryck went above and beyond for me as well. Thanks to everyone who helped me. More

It was my first time to the BMW of North Houston, but overall experience was great. overall experience was great. More

Cassey provided excellent service, very customer focused. Technician appeared to fix problem with my tire pressure monitor. No fault of his the problem reappeared over the weekend. I’ll schedule another appo Technician appeared to fix problem with my tire pressure monitor. No fault of his the problem reappeared over the weekend. I’ll schedule another appointment. More

Always excellent service. Craig is very helpful and detail oriented. I also appreciate the videos they send during service. Craig is very helpful and detail oriented. I also appreciate the videos they send during service. More

Very Satisfied with the prompt attention and services received on my recall issue. Thought I had a sceduled appointment - I had a verifaction code - Apparently I did not submit request - so why a verif received on my recall issue. Thought I had a sceduled appointment - I had a verifaction code - Apparently I did not submit request - so why a verification #? Regardless, Issue was addressed in the above-mentioned manner. For which I am very pleased. Thanks to my Service Manager for the excellent customer service. More

Courteous, trustworthy and timely services. They deliver the quality stands with the BMW brand. Very helpfull and punctual coomunication.. They deliver the quality stands with the BMW brand. Very helpfull and punctual coomunication.. More

Very well organized and clean building and prompt customer service and very curtious. All around good service customer service and very curtious. All around good service More

This dealership is amazing, they took me in last minute to have some work done on my BMW, Adrian was my advisor, he made sure to explain everything that was getting done to the car, thank you for being kin to have some work done on my BMW, Adrian was my advisor, he made sure to explain everything that was getting done to the car, thank you for being kind and helpful. More

Refused to repair Brake problems on 3 month old car under warranty. No response to explain policy from manager warranty. No response to explain policy from manager More

They need better communication with the customer. Overall good dealer ship. Will go back there. Overall good dealer ship. Will go back there. More