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BMW of Houston North - Service Center

Houston, TX

4.8
573 Reviews

573 Reviews of BMW of Houston North - Service Center

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September 27, 2023

Excellent professional service provided. Called for a flat tire repair and was told to come on in and they could fix it. Arrived about 25 minutes later, my vehicle was pulled in and looked More

by MissEJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mendoza
Sep 30, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 27, 2023

The service was very quick. All the parts were available. Everyone was very courteous and friendly More

by Bnovosad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Sep 29, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2023

The service at BMW North continues to be great from the beginning to end. Personnel are very personable. More

by Deb Foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter and Rafael
Sep 28, 2023 -

BMW of Houston North responded

Hi Deb, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2023

I found that Anthony did an excellent job taking care of me. My car drives like a new car! Thank you Anthony and James for your care and attention to detail! That means a lot! More

by Gemmie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony and James
Sep 29, 2023 -

BMW of Houston North responded

We are pleased to hear you had such a positive experience with us, Gemmie! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 26, 2023

Received appointment finally after two months of trying to get fixed. Scheduled three times and promised would get fixed. No communication until already at BMW that mechanic who was already paid for work w More

by lewisnchantel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy , Cassey
Sep 28, 2023 -

BMW of Houston North responded

Hi, we are deeply disappointed by your experience at BMW of Houston North. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 305-8901 -- we hope to hear from you soon.

September 25, 2023

My experience with the service department at BMW of Houston North was nothing short of exceptional. From the moment I scheduled my appointment to the completion of the service, I was thoroughly impress More

by campy_pollens01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Sep 27, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 25, 2023

Easy to get an appointment, work was done promptly. Car was spotless at pickup. Appreciated my device advisor’s willingness to explain the situation. More

by wsbriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck Haytasingh
Sep 27, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2023

They were really kind and didn't treat me like an inconvenience. I switched to this service center because of the customer service and they did not disappoint. More

by amandaekennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Sep 28, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 23, 2023

The knowledge of the service provider was great. We will definitely be returning for future services. More

by Kevinweatherford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Sep 26, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We look forward to your next visit! Take care!

September 18, 2023

Courteous and excellent service experience. You are greeted by personnel the minute you drive in and are treated with the utmost professionalism and care. They take very good care of you. More

by juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anthony from BMW Houston North
Sep 21, 2023 -

BMW of Houston North responded

Hi Juan, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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