BMW of Houston North - Service Center

Victor was great. Timely responses and informative. Checkout was easy. Coupon accepted without hassle or stress Timely responses and informative. Checkout was easy. Coupon accepted without hassle or stress More

My Service Advisor, Hamza Ahmad, continues to provide his superior service and maintaining a professional and positive relationship to his clients. He is always very efficient and effective in scheduling re superior service and maintaining a professional and positive relationship to his clients. He is always very efficient and effective in scheduling required servicing to meet his clients timing needs. He is very focused on ensuring all of the servicing/repairs were done correctly the first time, and accomplished in the time frame promised. I would like to acknowledge the Service Department's BMW Genius Advisor, Daniel Oro. When I have technology or operational questions on our BMW vehicles, he is always very professional and responsive in fully addressing them, whether in-person or when I call-in. Whenever I am in the dealership, my Sales Representative, Henry Rustrian, always takes the time to keep me appraised on the current market conditions and availability of specific BMW vehicles I have interest in. He is truly focused on establishing and maintaining a positive professional, long term business relationship. More

George was incredible with communication and follow up. I look forward to my next appointment. I look forward to my next appointment. More

Excellent service. Car was ready before scheduled. Very professional staff. Car was handled with care. Car was ready before scheduled. Very professional staff. Car was handled with care. More

Thank you Victor for your custumer sevice experience. You were very professional and accommadating. You helped make my visit very pleasant. You were very professional and accommadating. You helped make my visit very pleasant. More

Thank you Victor (service Advisor) for keeping us updated on our vehicle and great customer service. Looking forward to seeing you next time. on our vehicle and great customer service. Looking forward to seeing you next time. More

Arielle is great and customer service awesome. Love the experience. First class treatment and explanation of work. Love the experience. First class treatment and explanation of work. More

The service team and especially Hamza (Service Advisor) was fantastic and incredibly helpful and professional. was fantastic and incredibly helpful and professional. More

Arielle our service advisor, and Elton the Tech were completely amazing. They promptly took care of us, and kept us informed. The Dealership asked us if we would like a car wash, and even that they did completely amazing. They promptly took care of us, and kept us informed. The Dealership asked us if we would like a car wash, and even that they did above our expectations, and to see it vacuumed out just shows their putting the customers needs first. Definitely will be back,the service was like you were royalty. From the time of ordering the X3 to servicing over the years top notch and 5 Star Dealership and it's employees ☆☆☆☆☆ More

Victor my service advisor, Jessica the manager, shuffle personnel and the whole BMW team were very helpful, nice and welcoming. I will be back for more services and future vehicle purchase personnel and the whole BMW team were very helpful, nice and welcoming. I will be back for more services and future vehicle purchase More