Back

BMW of Houston North - Service Center

Houston, TX

4.8
573 Reviews

573 Reviews of BMW of Houston North - Service Center

Sort by
June 15, 2023

Adrian was extremely helpful and answered all my questions. This was my first time at this dealer. I will return. More

by terry8701
Recommend Dealer
Yes
Employees Worked With
Adrian
Jun 19, 2023 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

Excellent customer care……. I had a tire showing low pressure and went to BMW of Houston North (without prior appointment) and they identified the issue (screw in tire) and immed More

by Mtress50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick worked issue when I arrived
Jun 19, 2023 -

BMW of Houston North responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 12, 2023

The service was excellent and everything that needed to be done was done. My service advisor, Jason, was knowable, answered all my questions and handled the recall plus additional items that I needed take More

by bbrush215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 15, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 15, 2023 -

bbrush215 responded

Great service.

June 06, 2023

Dealership is clean and they have free water, snacks, and wi-fi plus they fixed my problem. Can’t complain. More

by Gfeiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ornelas
Jun 09, 2023 -

BMW of Houston North responded

We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

June 05, 2023

I was delighted to learn that my previous advisor Cassey had returned. My experience in January with the assigned advisor was terrible, so I requested any other advisor when I was due to return. I drive f More

by Mike Z
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cassey
Jun 08, 2023 -

BMW of Houston North responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 02, 2023

My air conditioner was out. My car was just out of warranty so I was prepared for a costly repair. Adrian at BMW Houston North worked with BMW and got them to help with the co More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Jun 05, 2023 -

BMW of Houston North responded

Hello, we are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 02, 2023

All items raised were addressed. Clean comfortable waiting area. Many thanks Eric. See you at next service. More

by oscar.thackery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 05, 2023 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 31, 2023

Deryck did very good job and easy communication with him. He is nice advisor. Thanks More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
Jun 05, 2023 -

BMW of Houston North responded

Hi Wendy, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2023

The process in there was fast and easy, everyone’s so helpful and the prices are reasonable! More

by Mauricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
May 31, 2023 -

BMW of Houston North responded

Hi Mauricio, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

Cassie was amazing and informative real time. I appreciate timely responses . I give the service department 5 stars! More

by Raquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
May 31, 2023 -

BMW of Houston North responded

Hello Raquel, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

...
31
...