BMW of Houston North - Service Center
Houston, TX
573 Reviews of BMW of Houston North - Service Center
Excellent customer care……. I had a tire showing low pressure and went to BMW of Houston North (without prior appointment) and they identified the issue (screw in tire) and immed I had a tire showing low pressure and went to BMW of Houston North (without prior appointment) and they identified the issue (screw in tire) and immediately moved car into tire shop and replaced tire. All taken care of with about 90 minutes. A dealership that ‘values a customers time’ is very rare, but BMW of Houston North definitely cares, More
The service was excellent and everything that needed to be done was done. My service advisor, Jason, was knowable, answered all my questions and handled the recall plus additional items that I needed take be done was done. My service advisor, Jason, was knowable, answered all my questions and handled the recall plus additional items that I needed taken care of. More
I was delighted to learn that my previous advisor Cassey had returned. My experience in January with the assigned advisor was terrible, so I requested any other advisor when I was due to return. I drive f had returned. My experience in January with the assigned advisor was terrible, so I requested any other advisor when I was due to return. I drive further to BMW of North Houston for the service experience. Welcome back Cassey! More
My air conditioner was out. My car was just out of warranty so I was prepared for a costly repair. Adrian at BMW Houston North worked with BMW and got them to help with the co My car was just out of warranty so I was prepared for a costly repair. Adrian at BMW Houston North worked with BMW and got them to help with the cost. They went above and beyond to help me out. I cannot thank them enough. By the way, my AC is working great just in time for the hot summer. Thanks to the service team! More