BMW of Houston North - Service Center
Houston, TX
585 Reviews of BMW of Houston North - Service Center
The dealership is great except for one thing people that wash your car I need to improve their work.I was told that my car would be detailed when I pick it up it was not even washed. It still looked the sa wash your car I need to improve their work.I was told that my car would be detailed when I pick it up it was not even washed. It still looked the same was when I brought it in and when I taken it there it was wash an clean. I could still see where the service technician hand prints.I still think these guys are great except for the person who detailed your car One more thing I was with out a loaner car for seven days this is not the first time that this has happened. More
Everyone was very kind and attentive during my time there. Ralph took the time to explain all the services that will need attention in the future. Took less than 2 hours for my oil change. Definitely a there. Ralph took the time to explain all the services that will need attention in the future. Took less than 2 hours for my oil change. Definitely a better experience this time around. More
Professional and Friendly staff. I was greeted soon as I pulled up. Told my service guy was with someone but they would be right with me. Didn't wait more than 5 minutes before I w I was greeted soon as I pulled up. Told my service guy was with someone but they would be right with me. Didn't wait more than 5 minutes before I was greeted. The service guy went over everything with me and once I okayed the work and I was ready to go. I knew the timeframe of the work and I was appreciative that they took me home until the work was done then picked me back up once completed. More
I've had my X7 since 2019 and recently bought an extended warranty through the dealership for peace of mind. The service department has always been good and accommodating. They are good at sending reminders warranty through the dealership for peace of mind. The service department has always been good and accommodating. They are good at sending reminders for maintenance and making the process of schedule and everything in between easy. More