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BMW of Houston North - Service Center

Houston, TX

4.8
585 Reviews

585 Reviews of BMW of Houston North - Service Center

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July 05, 2023

The dealership is great except for one thing people that wash your car I need to improve their work.I was told that my car would be detailed when I pick it up it was not even washed. It still looked the sa More

by SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan G. Service Advisor
Jul 07, 2023 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

Everyone was very kind and attentive during my time there. Ralph took the time to explain all the services that will need attention in the future. Took less than 2 hours for my oil change. Definitely a More

by lintonsasha4
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ralph
Jul 04, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

Deryck and the rest of his team are absolutely awesome! Great atmosphere and always professional! More

by Mylssa
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Deryck
Jul 04, 2023 -

BMW of Houston North responded

Hi Mylssa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

Jason is awesome! !!!! He is such a great guy , the store is always clean and the snacks Yummy yummy yummy 😋 More

by rubywilliams11
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 04, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

Professional and Friendly staff. I was greeted soon as I pulled up. Told my service guy was with someone but they would be right with me. Didn't wait more than 5 minutes before I w More

by ejones2372
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Deryk
Jul 03, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 27, 2023

Friendly and professional interaction. Quick service. Comfortable waiting area with amenities that pit you at ease. More

by Maple_almond
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James, Cassie
Jul 02, 2023 -

BMW of Houston North responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, BMW of Houston North

June 23, 2023

Service writer was super helpful and informative. Top notch service and it was very much appreciated. More

by christopher.bugg
Service Time
Recommend Dealer
Yes
Employees Worked With
Kaylann
Jun 27, 2023 -

BMW of Houston North responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2023

BMW of Houston and Gordon specifically offered great service, fair prices, good communication. & very personable. More

by darrindhamblin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gordon
Jun 26, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 21, 2023

I've had my X7 since 2019 and recently bought an extended warranty through the dealership for peace of mind. The service department has always been good and accommodating. They are good at sending reminders More

by Kay T.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cassey, Daniel, Tyler and Ryan
Jun 26, 2023 -

BMW of Houston North responded

Hi Kay, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 20, 2023

Everyone is nice and efficient. I like how they keep me updated on my car. The waiting area is really nice too. More

by Mona Shehadeh
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Deryck Haytasingh
Jun 23, 2023 -

BMW of Houston North responded

Hi Mona, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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