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BMW of Houston North - Service Center

Houston, TX

4.8
573 Reviews

573 Reviews of BMW of Houston North - Service Center

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January 29, 2023

James Seamans | After-Sales Manager, went out of his way to take care of a very delicate situation for me. He could have turned his head on me but instead went beyond in helping me get my 750i repaired. More

by DavidB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Seamans | After-Sales Manager, Rader Evans | Service Advisor
Feb 02, 2023 -

BMW of Houston North responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 26, 2023

Our experience, from sales to service, has been wonderful. I highly recommend BMW of North Houston. They are easy to work with and very professional. More

by Mcrawford0328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 31, 2023 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Houston North and we hope to be of service again in the future.

January 23, 2023

I enjoy the service advisor and the technician. Out in a timely manner. Courteous friendly More

by Mathisnn8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chen
Jan 26, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 20, 2023

Received excellent service at this facility. Service personnel very knowledgable and did a good job. Made an excellent suggestion about a repair that I needed to have done. Car runs excellent no More

by sbrown9691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Wadsworth
Jan 23, 2023 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 20, 2023

what an amazing team here! I came to diagnose the check-engine lights ON, Shaun helps out to make sure it’s been prioritized. Joseph get every following process arranged and ke More

by Huan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun, Joseph, Julie
Jan 23, 2023 -

BMW of Houston North responded

Hello Huan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Houston North. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe, and we'll see you on the road.

January 19, 2023

Courteous people & good service! Completed the service as scheduled. Provided the loaner vehicle without the reservation. More

by hassan.quazi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader & Julie
Jan 23, 2023 -

BMW of Houston North responded

Hello, We are pleased to hear you had such a positive experience with us, Hassan! If you ever need help, just give us a call. Happy motoring!

January 18, 2023

Outstanding customer service every time. Comfortable waiting and kind staff. The added bonus was a clean automobile when returned to me. Thank you! More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ, I don't recall the names, but everyone was kind.
Jan 22, 2023 -

BMW of Houston North responded

Hello Nick, we are pleased to hear you had such a positive experience with us, Thank you so much for being one of our valued guests and we look forward to your next visit!

January 11, 2023

Excellent customer service. I was in and out timely. Waiting room comfortable and temperature good. More

by cklibra52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jan 17, 2023 -

BMW of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 09, 2023

Another great service experience from BMW North of Houston. Learned more about status of my M4. Highly recommended. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Radar Evans
Jan 13, 2023 -

BMW of Houston North responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! We appreciate your recommendation of BMW of Houston North and we hope to be of service again in the future. Take care!

January 02, 2023

Convenience professional warm friendly clean trustworthy fair listen good problems solving advice options no hassles More

by dhickerson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chien Tsai
Jan 05, 2023 -

BMW of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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