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BMW of Houston North - Service Center

Houston, TX

4.8
575 Reviews

575 Reviews of BMW of Houston North - Service Center

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December 07, 2022

Jeremy Gold is just that GOLD, always easy to reach and keeps to the schedule. I have worked with him for years. We always purchased our cars from Greg Schell, we were sorry that he passed away, he was o More

by johnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Gold
Dec 11, 2022 -

BMW of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 05, 2022

Excellent Service as always. I been going to BMW North Houston for over 10 years. This service center is truly the best. They never pressure you on repairs and always advice More

by Greennb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Jason Mendoza
Dec 09, 2022 -

BMW of Houston North responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 01, 2022

The service department and the parts department are great customer service. Derek was my service advisor and he is very nice and gets the job done. More

by abeerwadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Dec 02, 2022 -

BMW of Houston North responded

Hi Abeerwadi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 24, 2022

The sale process was awesome and really quick. Now, after a year, I came for service, also very quick. A little pricey, but you can have peace of mind with qualified technicians and great support. More

by Camilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 25, 2022 -

BMW of Houston North responded

Hello Camilo, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2022

Stellar service and a premium experience. Service was done on the time which was scheduled and in a complete and thorough fashion. This dealer services 4 of my vehicles and does an excel More

by Michael67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Carla
Nov 24, 2022 -

BMW of Houston North responded

Hello Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

November 22, 2022

I have brought my BMW to this service center specifically because of Deryck Haysting's outstanding unmatchable service. Deryck is always happy to assist and communicates well regarding my vehicle services; h More

by Clopez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck Haystings
Nov 24, 2022 -

BMW of Houston North responded

Hello, it means so much to us that you chose our dealership!

November 18, 2022

My advisor Chen made every effort to make me a satisfied customer. The Dealership is awesom and everyone is very professional. More

by Buildergal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chin
Nov 22, 2022 -

BMW of Houston North responded

Hello, thanks so much for the warm recommendation of the team here at BMW of Houston North. Drive safe, and we'll see you on the road.

November 16, 2022

Customer service rep Jeremy was outstanding. Loaner car was covered in bird poop and when I mentioned it to the loaner car rep her reply was “Yeah it looks like it was hanging around the trees.” More

by Jeromecary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 21, 2022 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 15, 2022

I have bought my cars from this dealership for many years and the reason I keep coming back is the service department. My relationship with Jeremy and his team is one of honesty and respect to each other. Wi More

by Mjschu11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Gold and his service team
Nov 18, 2022 -

BMW of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2022

It was a good experience. Dropped off the car and was updated when needed. Thank you More

by Ivan.martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
Nov 16, 2022 -

BMW of Houston North responded

Hi Ivan, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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