Back

BMW of Houston North - Service Center

Houston, TX

4.8
573 Reviews

573 Reviews of BMW of Houston North - Service Center

Sort by
January 08, 2025

Great management, great sales department, great service department, great technical team, great wizard on staff, and customer needs are taken care of professionally.. More

by oparnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamza Ahmed, Alex Gheist
Jan 11, 2025 -

BMW of Houston North responded

Hi Oparnold, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2025

Professional, communicative, helpful and willing to answer all questions. I was going to Uber and they immediately offered a shuttle which was quick and clean. More

by linzrenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Rients
Jan 06, 2025 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 03, 2025

My go to dealership due to the great service! Deryck is my go to service advisor. He’s professional, friendly, and always so helpful! More

by Patricia Avina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
Jan 06, 2025 -

BMW of Houston North responded

Hello Patricia, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 30, 2024

From the moment I drove into the service area EVERYONE was so extremely courteous, attentive and professional. I was made to feel at ease and comforted in knowing these are the knowledgeable people I cou More

by ED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arielle Billiot
Jan 02, 2025 -

BMW of Houston North responded

Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

Jan 03, 2025 -

BMW of Houston North responded

Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

December 25, 2024

When the replacement part for my wife's new 2025 X5 50e came in, our Service Advisor, Hamza Ahmad quickly notified us that he had the replacement part in his possession. Without any hesitation, he offered More

by Ralph Briley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamza Ahmad
Dec 25, 2024 -

BMW of Houston North responded

Hi Ralph, thank you for taking the time to leave a review for us at BMW of Houston North. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2024

Employees Jorge and Chase did a great job during my visit!! They both were efficient, detailed and friendly!! More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge, Chase
Dec 23, 2024 -

BMW of Houston North responded

Hi Ben, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston North! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 16, 2024

BMW North Houston is great to work with. Service department is a 10+. Excellent customer service and vehicle care. My X5 is always washed and waiting for me when I get there. Adrian is grea More

by David 44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ornelas
Dec 20, 2024 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 14, 2024

Thank you very much, Mr. Deryck Haytasingh. I have always received top-notch service from you. More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Deryck Haytasingh
Dec 20, 2024 -

BMW of Houston North responded

Hi Ali, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2024

Satisfied with services provided and the professionalism of Jorge my assigned technician. Waited for the services to be completed and surprisingly it was not long. More

by Analogueconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Dec 16, 2024 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 07, 2024

Excellent customer service! Answered all of my questions in full details with no problems at all! More

by Bobbie-adams
Recommend Dealer
Yes
Employees Worked With
Ha
Dec 12, 2024 -

BMW of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

...
5
...