BMW of Houston North - Service Center

I had to follow up to find out first what was diagnosis and second if vehicle was ready for pickup. Vehicle was there for a week without any calls to me. In person service was prompt and courteous. and second if vehicle was ready for pickup. Vehicle was there for a week without any calls to me. In person service was prompt and courteous. More

I've been driving a BMW for the last 15 years and I will say that at BMW of Houston North, everyone on the staff is friendly and wanting to help you. say that at BMW of Houston North, everyone on the staff is friendly and wanting to help you. More

Service Advisor, Cassey Monroe, was extremely knowledgeable, helpful, and courteous. Her approach led me to have the dealership provide all the the service work including purchasing 4 tires. knowledgeable, helpful, and courteous. Her approach led me to have the dealership provide all the the service work including purchasing 4 tires. More

Was there for a tire change. Excellent service!!! All the paperwork was done seamlessly. I did not have to wait at all. All in all a great experience. paperwork was done seamlessly. I did not have to wait at all. All in all a great experience. More

Always a good experience. Good sales people (Mark Toups), good service manager (Carla Waddell) and on time service. Annual service. Car was inspected and ready on time. Toups), good service manager (Carla Waddell) and on time service. Annual service. Car was inspected and ready on time. More

Quick scheduling for service. Responses to my questions and additional service for my vehicle were done withou issue or delay. and additional service for my vehicle were done withou issue or delay. More

This service department is by far the best I have ever used. From start to finish. Appointments made easily. Jeremy Gold gives a easy to understand explanation of service needed. Waiting room is clean and used. From start to finish. Appointments made easily. Jeremy Gold gives a easy to understand explanation of service needed. Waiting room is clean and comfortable. Managers, Carla and Derick, come by and ask if anything needed while I wait for my car. This is my 4th BMW. I will continue to buy and service my 2 BMW's at BMW of Houston North. More

There is nothing cheap about servicing a BMW but there is nothing like driving one. BMWs have lots of little things that require service that are not usual on domestic makes of cars. I have owned 4, three 7 nothing like driving one. BMWs have lots of little things that require service that are not usual on domestic makes of cars. I have owned 4, three 7 series and a 5 series all have been serviced here. I will soon be locating a x5 for my next car. Nice facility, the remodel was a nice touch. I have used the same service adviser Raider Evans who does a wonderful job of taking care of me. Recently I had a blow out on the freeway late in the afternoon. I was able to have the car towed to the dealership close to closing time and Raider arranged a loaner for me on very short notice. I know you like 5 stars so I will give you that on price although NOT cheap by any means. More

Service department is outstanding and I have not ever had a bad experience in my 2 plus years of BMW ownership at BMW of North Houston a bad experience in my 2 plus years of BMW ownership at BMW of North Houston More

Excellent service and quality work. Thanks again to my service adviser Mr. Mendoza for getting my vehicle into service the same day I called. I highly recommend BMW of North Houston. service adviser Mr. Mendoza for getting my vehicle into service the same day I called. I highly recommend BMW of North Houston. More