BMW of Jackson

Always exhibits great customer service! Very knowledgeable service advisors such Adam Gladden and Josh Hollins. Josh was out the day of scheduled and Adam took over. Problem was correctly diagn knowledgeable service advisors such Adam Gladden and Josh Hollins. Josh was out the day of scheduled and Adam took over. Problem was correctly diagnosed and issue fixed. More

Adam always takes care of us by making sure all work is completed in an efficient manner. He Will arrange a loaner car if possible completed in an efficient manner. He Will arrange a loaner car if possible More

3 phone calls then in and out of dealership with new car in 30 minutes. Best experience I’ve ever had buying a car and I despise the car buying process. in 30 minutes. Best experience I’ve ever had buying a car and I despise the car buying process. More

My service was great with Josh. He made sure I was comfortable while waiting and I didn’t wait as long as I thought. Even the cashier up front made me feel welcome comfortable while waiting and I didn’t wait as long as I thought. Even the cashier up front made me feel welcome More

Have always had a very professional relationship when dealing with this dealership. The people have been efficient and very cordial. Have been very satisfied with the service that they have provided. dealing with this dealership. The people have been efficient and very cordial. Have been very satisfied with the service that they have provided. More

Took my car in for routine maintenance, and as always I received 5-star service! The staff is always professional and caring. Promises are always kept. Thanks, Adam received 5-star service! The staff is always professional and caring. Promises are always kept. Thanks, Adam More

B. Stalling, received Quality Customer Service each time I have visited Herring Gear Jackson,Mississippi, Adam & AB has always make sure my needs are taken care in a timely and professional manner. Thank y I have visited Herring Gear Jackson,Mississippi, Adam & AB has always make sure my needs are taken care in a timely and professional manner. Thank you so much for your service. B. Stalling More

I recently brought my vehicle in for a routine service visit. I am a returning customer; I’ve had my BMW serviced at this dealership for years. The entire experience of this visit can be characterized b visit. I am a returning customer; I’ve had my BMW serviced at this dealership for years. The entire experience of this visit can be characterized by the complete inability to get anyone on the phone or get a phone call back. This is not acceptable. More

As BMW owners for over 20 years, the service department at Herrin Gear has always provided us excellent service. Terry Garner, the service manager is top notch. Adam, our service rep has always been acco at Herrin Gear has always provided us excellent service. Terry Garner, the service manager is top notch. Adam, our service rep has always been accommodating when we need service. When purchasing a vehicle, your options are wide open, but for us the most important requirement is service after the purchase and the reason we have purchased all of our BMWs from Herring Gear. The only negative with our most recent service was the loaner car we were provided. It was a new, low mileage vehicle that reeked of cigarette smoke and there was some type of sticky liquid residue on the front passenger seat. More

The service that Herrin Gear BMW of Jackson MS performed for my vehicle was an oil change. They did a great job and also provided me with service recommendations for the vehicle for my vehicle was an oil change. They did a great job and also provided me with service recommendations for the vehicle More