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BMW of Las Vegas - Service Center

Las Vegas, NV

4.7
801 Reviews

801 Reviews of BMW of Las Vegas - Service Center

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September 23, 2023

My service advisor was courteous and cared about my car concerns. BMW took great care of my car. More

by Joebirg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexus
Report | Print
Sep 25, 2023 -

BMW of Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 22, 2023

Pricing was up front. We sat down and I was told what needed to be done to service my car More

by t.filmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dadario
Report | Print
Sep 25, 2023 -

BMW of Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 17, 2023

Joe M and the entire service team are amazing! ! They are always responsive, caring, and orofessional!! More

by Charity16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Monnico
Report | Print
Sep 19, 2023 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 15, 2023

My sales representative, Jordan, was outstanding. He went above and beyond to ensure my service was top-notch and even helped me check in on another BMW we are in the process of purchasing but going More

by TheM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Sep 18, 2023 -

BMW of Las Vegas responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Las Vegas. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2023

no comments at this time, furthermore, your reluctance to demand 15-word minimum before survey submittal can be accepted is deplorable. More

by ssmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Monaco
Report | Print
Sep 18, 2023 -

BMW of Las Vegas responded

Hi Ssmith, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-0279. We hope to hear from you.

September 14, 2023

Great, timely service for my 330. David was friendly, helpful, communicative, and prompt. I will go back. More

by Klugchristopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Leslie
Report | Print
Sep 18, 2023 -

BMW of Las Vegas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 14, 2023

Good experience with Giuseppe. He was able to take care of my car and recommended some preventative maintenance to keep in mind. More

by Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe
Report | Print
Sep 18, 2023 -

BMW of Las Vegas responded

Hi Erik, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 13, 2023

Our service advisor Jordan Trujillo is first rate. He is courteous and knowledgeable. I have full confidence in him that when I leave my car, it will be taken care of as if it's his own. He also commu More

by kennyvegasmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Trujillo
Report | Print
Sep 17, 2023 -

BMW of Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 12, 2023

The service is great Lexis was wonderful, and they always take good care of my car. More

by kandig2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexis
Report | Print
Sep 16, 2023 -

BMW of Las Vegas responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 11, 2023

Carlos is great. Always pleasant and knowledgeable. I appreciate being provided honest options for future service. Made sure that all service alerts were reset and go More

by audrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Sep 15, 2023 -

BMW of Las Vegas responded

Hi Audrey, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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