BMW of Las Vegas - Service Center

D’Andre Ayala-Brown is always great to work with and provides excellent guidance. He has been my service advisor since day one and is the ONLY REASON I continue to come back. provides excellent guidance. He has been my service advisor since day one and is the ONLY REASON I continue to come back. More

Service is great , Service advisor was very nice and very helpful. Easy to make appointment helpful. Easy to make appointment More

I was lured in by a $245 brake pad deal. Left with a $4000 estimate. Left with a $4000 estimate. More

They were very helpful in getting me a service appointment that fit my schedule. They were also excellent in getting me a rental car with transportation back and forth to the rental car company. I appointment that fit my schedule. They were also excellent in getting me a rental car with transportation back and forth to the rental car company. If you need service this is a great place to go! More

From the front desk, through the service team, there was a structure in place, and I was kept informed about my vehicle a structure in place, and I was kept informed about my vehicle More

Lexus our service writer was excellent. Did a great job communicating with us through the whole service appointment. Did a great job communicating with us through the whole service appointment. More

I used to come to this center in 2004-2010 with my favorate X5. The whole space got bigger and managed beautifuly, also all their employees are deployed right in place for Customers. best of all, my favorate X5. The whole space got bigger and managed beautifuly, also all their employees are deployed right in place for Customers. best of all, my coodinator, Mark was very professional and attentive for all my needs. Great to be back with the best driving machine. More

I took my vehicle in for an oil and filter change. I also had a problem connecting to Android Auto. Before taking my vehicle into the BMW dealership, I wanted to see if the employees were honest, so I I also had a problem connecting to Android Auto. Before taking my vehicle into the BMW dealership, I wanted to see if the employees were honest, so I planted a quarter, dime and four pennies on the drivers side door. When I got my vehicle back, I noticed that the quarter was gone. So, customers beware and take everything valuable out of your vehicle before dropping it off at this BMW dealership. I took my vehicle in at 9am and was promised that it would take 1 1/2 hours, so I waited in the lobby. It took 4 1/2 hours! I really don't know if they did the actual oil change because my engine light is still on. Also, they informed me that they fixed the Android Auto, but now it doesn't even appear on the radio screen! Two thumbs DOWN to BMW of Las Vegas!!! More

Excellent service from Joe. Break room needs snacks like Lexus. Lexus has superior waiting room. Break room needs snacks like Lexus. Lexus has superior waiting room. More

Best car service department I’ve ever been to…especially D’andre and Frank, they are both great, honest and fair! D’andre and Frank, they are both great, honest and fair! More