BMW of Las Vegas - Service Center

BMW of Las Vegas is professional, thorough and I will continue to be a customer. continue to be a customer. More

Their service team again gave impeccable service, led by Joe Monaco. They took care of my damaged car and assisted with insurance claim to make everything go smoothly. Joe Monaco. They took care of my damaged car and assisted with insurance claim to make everything go smoothly. More

Was traveling from out of town and went the extra mile to get my car in and fixed so I could get back home. Was extremely pleased with the customer service Tyler showed us. Would highly recommend them to an get my car in and fixed so I could get back home. Was extremely pleased with the customer service Tyler showed us. Would highly recommend them to anyone More

Went in for a battery replacement and Mark did a fantastic job getting me in and out timely so I can get on with my busy day. There was even time to squeeze in a car wash. The staff was courteous an fantastic job getting me in and out timely so I can get on with my busy day. There was even time to squeeze in a car wash. The staff was courteous and I would go back to BMW of Las Vegas for further service. More

The service department was very professional and efficient as usual. The service advisor Lexis Hall was very polite, professional and very efficient. The car is running great 😃 efficient as usual. The service advisor Lexis Hall was very polite, professional and very efficient. The car is running great 😃 More

Everything was great, Koa was very responsive and helpful. He communicated with me in a timely manner on where my car was while bein serviced. helpful. He communicated with me in a timely manner on where my car was while bein serviced. More

Tyler provided me with the best service writer experience that I can remember when I purchased my new tires. that I can remember when I purchased my new tires. More

Fast and efficient service. I was told 3 hours, for my PM but got called back an hour and a half later, excellent communication with my service advisor Thomas. Only complaint wa I was told 3 hours, for my PM but got called back an hour and a half later, excellent communication with my service advisor Thomas. Only complaint was the lackluster complimentary car wash, I can see where they wiped my car and neglected to do so. Might as well have not washed it at all. Overall great service! More

The call center does not communicate with the dealership or service center well. It’s frustrating when no one can help you because they blame each other. And the service center tried to make me pay $225 for or service center well. It’s frustrating when no one can help you because they blame each other. And the service center tried to make me pay $225 for an oil change that was under warrenty so it was free!! Luckily I kept my paperwork to prove it. Don’t ever just “take their word for it.” More

Great service, very personable. Mauricio was awesome. I do have a bit to add, 2 days after service same issue occurred. I had called on 5/18 to request to have looked at again. Did Mauricio was awesome. I do have a bit to add, 2 days after service same issue occurred. I had called on 5/18 to request to have looked at again. Did not receive a call back. More